Customer Relationship Management (CRM) consists of applications designed to automate and manage the customer life cycle. CRM

Enterprise Resource Planning (ERP) is a suite of software applications supporting process areas such as finance, operations, HR, manufacturing, distribution, logistics, and supply chain.

Human Capital Management (HCM, and often called HRIS or HRMS) software combines a number of systems and processes to ensure the easy management of human resources, business processes and data.

Project Management (PM) software helps project managers and teams collaborate on a project, providing tools for task distribution, time management, budget and resource tracking.

Business Intelligence (BI) software provides the tools to transform data into actionable insights that inform an organization's strategic and tactical business decisions.

IT Service Management software supports the processes carried out by an IT department’s service desk, in the course of service delivery, incident management, problem management, and service request fulfillment.