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Agentic IT Research Center

Build the operating discipline for turning AI demand into governed, measurable operating value.
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Service Desk Analytics

Your ITSM platform tells you what happened. It does not tell you what it means.
General
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AI-Assisted Advisory Services

Analyst-grade deliverables, at AI speed.
CIO & STRATEGY
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IT Talent Trends 2026​

The human edge in an AI world.
CIO & STRATEGY
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Info-Tech’s Best of 2026 Mid-Year Report

IT builds the foundation for an AI-supported future.
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Info-Tech Awards

The Info-Tech Awards celebrate outstanding achievements in IT, recognizing both individual leaders and organizations that have demonstrated exceptional leadership, innovation, and impact. Get your nominations in by June 30.

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Build a Business-Aligned IT Strategy

Success depends on IT initiatives clearly aligned to business goals, IT excellence, and driving technology innovation.
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Build an IT Risk Management Program

Mitigate the IT risks that could negatively impact your organization.
SECURITY
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Build an Information Security Strategy

Align the information security strategy to organizational goals and risks to create value.
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Design Your IT Organization for the Future

Deliver on your most critical objectives with a strategically aligned IT structure.
DATA & BI
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Activate Data Governance

Create the rules of engagement for trusted data with a decision-focused framework.
CIO & STRATEGY
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Optimize IT Governance for Dynamic Decision-Making

Optimize governance to align with how your organization functions.
PPM & PROJECTS
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Tailor IT Project Management Processes to Fit Your Projects

Right-size PMBOK for all of your IT projects.
DATA & BI
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Build a Robust and Comprehensive Data Strategy

Build a data strategy that’s organization first, not technology first.
INF & OPS
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Govern Microsoft 365

You bought it. Use it right.

Vendor News, Reports, and Insights

Customer Relationship Management

Customer Relationship Management

Customer Relationship Management (CRM) consists of applications designed to automate and manage the customer life cycle. CRM
Enterprise Resource Planning

Enterprise Resource Planning

Enterprise Resource Planning (ERP) is a suite of software applications supporting process areas such as finance, operations, HR, manufacturing, distribution, logistics, and supply chain.
Human Capital Management (HCM)

Human Capital Management (HCM)

Human Capital Management (HCM, and often called HRIS or HRMS) software combines a number of systems and processes to ensure the easy management of human resources, business processes and data.

Project Management

Project Management

Project Management (PM) software helps project managers and teams collaborate on a project, providing tools for task distribution, time management, budget and resource tracking.
Business Intelligence & Analytics (BI)

Business Intelligence & Analytics (BI)

Business Intelligence (BI) software provides the tools to transform data into actionable insights that inform an organization's strategic and tactical business decisions.
IT Service Management

IT Service Management

IT Service Management software supports the processes carried out by an IT department’s service desk, in the course of service delivery, incident management, problem management, and service request fulfillment.
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Acronis Brings Gen AI Visibility and Protection to the MSP Stack

Acronis launched GenAI Protection in April 2026, giving MSPs their first natively integrated tool to discover shadow AI usage, block sensitive data uploads to large language models, control which AI applications employees can access from managed endpoints, and protect against prompt injections.

IT Security

Microsoft Build 2026: What IT Leaders Need to Know

At Microsoft Build 2026, the central theme was AI agents moving from demonstrations to production, with Microsoft positioning Foundry, Agent 365, and Microsoft IQ as an integrated, governed agent platform. The tools to build and run agents are becoming available first, while those to govern, measure, and bill them are still maturing through 2026.

Artificial Intelligence (AI)

Big 5 AI Vendor Roundup: Week of June 8, 2026

It has become almost a full-time job to stay current with the glut of news in the AI space. This weekly roundup will get you up to speed on the news and happenings with the big 5 AI vendors in the last week.

Artificial Intelligence (AI)
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Info-Tech’s Best of 2026 Mid-Year Report

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From Data as a Product to the Data Value Chain

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Leadership Summit: The Ultimate Onboarding Experience 2026

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Five Key Takeaways From Info-Tech LIVE 2026

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Enterprise Architecture Trends 2026

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Influence Unleashed: The IT Leader’s Superpower

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Beyond the Agent: The Leadership Ecosystem for an AI-Enabled World

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Tech Trends 2027 Keynote

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The Challenge of Ethics in the Use of AI

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The SaaSpocalypse Is Here. Easy Software Decisions Are Over.

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Reinvent Zero Trust for the Agentic Era Keynote

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