Info-Tech in the News

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Aug 14, 2025

The New Epistemology Of Project Portfolio Reporting

Distinguished Analyst Barry Cousins says project portfolio reporting has drifted from its scientific roots. He urges leaders to re-emphasize measurable outcomes, close the loop between intention and results, and avoid relying solely on sentiment or abstraction.

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thumbnail for GPT-5 for Business: How Can It Help?
Aug 14, 2025

GPT-5 for Business: How Can It Help?

Managing Partner Mark Roman says businesses exploring GPT-5 should focus on aligning use cases with tangible ROI. He cautions against chasing hype and advises IT leaders to validate model performance, cost, and fit before scaling enterprise adoption.

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thumbnail for Is Perplexity’s $34 Billion Offer to Buy Chrome Real or a Marketing Stunt?
Aug 13, 2025

Is Perplexity’s $34 Billion Offer to Buy Chrome Real or a Marketing Stunt?

Brian Jackson, Principal Research Director, says Perplexity’s $34B “offer” to buy Chrome is a clever marketing move that reflects real browser innovation trends. He notes that playful tactics like this can still signal serious shifts in how AI is reshaping the search landscape.

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thumbnail for Microsoft Axes Volume Discounts for SaaS Suites
Aug 13, 2025

Microsoft Axes Volume Discounts for SaaS Suites

Jeff Elliott, Principal Advisory Director, says Microsoft’s pricing shift will drive many buyers to renegotiate early. Advisory Fellow Scott Bickley warns that the loss of volume-based discounts could force IT teams to rethink licensing strategies and anticipate rising SaaS costs.

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thumbnail for Attention Online Retailers! Bot Shoppers Are About to Change Everything
Aug 12, 2025

Attention Online Retailers! Bot Shoppers Are About to Change Everything

Julie Geller, Principal Research Director, says retailers must adapt product data for machine readability as bot shoppers grow. She advises structuring pricing and availability info clearly so AI agents can interact accurately, or risk losing visibility in automated buying systems.

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thumbnail for New Compute Exchange Service Answers GPU Pricing Queries
Aug 12, 2025

New Compute Exchange Service Answers GPU Pricing Queries

Advisory Fellow Scott Bickley says new GPU pricing exchanges can help demystify market rates, but warns buyers to stay alert for markups, availability gaps, and shifting demand. He advises IT leaders to blend real-time pricing tools with long-term capacity planning.

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thumbnail for Citrix NetScaler Flaw Likely Has Global Impact
Aug 12, 2025

Citrix NetScaler Flaw Likely Has Global Impact

Technical Counselor Erik Avakian says the Citrix NetScaler flaw highlights the need for continuous patch management and vendor communication. He urges orgs to monitor exposure, apply fixes quickly, and ensure contingency plans are in place for internet-facing infrastructure.

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thumbnail for Duolingo Went ‘AI-First’ and Then Came the Consumer Backlash
Aug 08, 2025

Duolingo Went ‘AI-First’ and Then Came the Consumer Backlash

Brian Jackson, Principal Research Director, says Duolingo’s AI-first shift shows how removing valued features can erode trust. He advises product teams to pair innovation with transparency, ensuring AI enhancements don’t alienate loyal users or disrupt proven user experiences.

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thumbnail for Not Just for Big Tech: SMBs Must Heed EU AI Law, Too
Aug 01, 2025

Not Just for Big Tech: SMBs Must Heed EU AI Law, Too

Advisory Fellow Scott Bickley says SMBs can’t ignore the EU AI Act just because they’re smaller. He advises early assessment of AI tools in use, mapping risk levels, and pushing vendors to clarify how their offerings align with emerging regulatory requirements.

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