Bob Barker Company has subscribed to Info-Tech for almost 10 years, using the CIO Business Vision survey annually. The rich insights provided enabled progressive improvement by working with their analysts and implementing their blueprints in a targeted approach.​

Info-Tech is our one-stop shop for all our strategic technology initiatives. We have implemented their blueprints to jumpstart data governance, security incident response, departmental and AI strategy, incident management, project management office, organizational design, as well as other areas. Their analysts are seasoned professionals that have provided us with excellent feedback, direction, and guidance which has greatly contributed to our success as an IT Team.​

The annual CIO Business Vision Survey has enabled the Bob Barker Company IT Team to align with our Leadership Team on where we need to add resources, improve processes, and support the company's strategic objectives. It is a vital input to our annual business planning and our strategic planning cycle.​

Dan Callari, Director of IT – Bob Barker Company Inc.

WESTconsin places significant importance on the overarching vision and culture of our IT department. Info-Tech has been a strong strategic partner, assisting us not only in tracking our progress concerning our IT Business Vision but also in serving as a strategic resource in achieving our overall initiatives. I am honored to accept this award on behalf of WESTconsin’s IT team and grateful for the support Info-Tech has provided in helping us achieve our objectives. ​

In our efforts to find a strategic advisor, WESTconsin has been exceedingly satisfied with the value provided by Info-Tech. We place great importance on our ability to serve our members, both internally and externally, with exceptional technical experience. Info-Tech has been instrumental in both monitoring our performance and expediting our ability to implement innovative products and services. ​

I’m honored to accept this award on behalf of WESTconsin’s IT Teams. WESTconsin has continually excelled in the Business Vision Diagnostic, which is a testament to WESTconsin’s strong culture and adherence to our CARE principles. We have benefited greatly from Info-Tech’s support in accelerating our efforts to achieve a strong IT strategy. We often lean on our strategic partnership to bring products and processes to market faster and with fewer revisions and missteps​.

Kevin Hall, CIO – WESTconsin Credit Union

The Business Vision Diagnostic Program is a fantastic tool for a CIO to gain honest, constructive feedback from peers and executives and align IT efforts with high-value company initiatives. Info-Tech’s simple process delivers powerful insights into organizational priorities, shaping actionable plans based on solid research for realistic results. The customized plan, with Info-Tech’s exceptional support, bridges the gap between IT’s perception of business needs and the reality. This program alone justifies an Info-Tech membership!​

Steve Pye, CIO – Global Warranty Management Corporation

Info-Tech's services and resources are invaluable to CIOs and the organizations they serve. From engagements with experienced and knowledgeable analysts who walk you through detailed blueprints to achieve specific goals, to revealing analytics that help identify needs and areas of improvements, to regular check-ins with thoughtful member services agents, Info-Tech serves as a critical thought partner, elevating the quality of the organization's IT services and core processes​.

Willy Haug, Director of Technology and Innovation – Menlo Park City School District

Remaining aligned with the business needs of the organization in an ever-changing landscape of information technology requires ongoing evaluation and learning. Having a trusted partner in Info-Tech has enabled our IT Team to learn, grow and evolve in service delivery. Measuring performance through the CIO Business Vision program is necessary for continuous improvement and to address issues whether perceived or real. Receiving this recognition based on data-driven analysis is an honor for my team and organization.​

Michael Taylor, CIO – Pitt County ​

The results of our experience with Info-Tech’s Business Vision Diagnostic Program have allowed the IT team to measure our stakeholders’ satisfaction and prioritize their key issues. It also has helped us position the IT division as a more trusted business partner with end user concerns in mind, instead of being seen as only a service desk ticket resolver. It provided us with a detailed “report card” that we are proud of and from which we can better our core IT services.​

We have been with Info-Tech for under a year now and are satisfied with the research and guidance they have provided. We are currently working on updating our IT strategy and appreciate Info-Tech guiding us through their tried-and-true methodology in this regard. The staff/team helping us has been so professional, helpful, friendly and motivating.​

Rita Allen, Director, Information Technology Division – State of Alabama – Department of Revenue​

Info-Tech’s CIO Business Vision Diagnostic continues to provide us with the clarity and structure needed to elevate IT's role beyond transactional support, and has transformed our department into a trusted business partner. The straight-forward, structured, data-driven approach to measuring and benchmarking business satisfaction ignited enthusiasm and conversations company-wide that allowed us to prioritize improvement areas and directly impact strategic outcomes, while continuing to build trust and alignment between IT and business stakeholders.​

Daniel Millbank, ​Senior Director - Information Technology – Xpress Global Systems, LLC​

Wood County IT is dedicated to providing solutions that add value, while maintaining exceptional service, operational excellence, collaboration, and strong partnerships. The Info-Tech Business Vision Diagnostic was the initial step in crafting a new IT strategy. By surveying elected officials and key departments, we gained valuable insights into their priorities and identified areas requiring increased IT support.​

Benjamin Hendricks, IT Director – Wood County Commissioners office​

When VGM first signed up for Info-Tech’s Business Vision and Diagnostic Program, we faced a significant gap between our IT department and the business. Over the past five years, we’ve seen remarkable improvements. Our score has increased, fostering a better atmosphere for our employees and providing the business with enhanced access to technology. This progress has been instrumental in using technology to drive our business forward.​

Info-Tech’s research group has been amazing for our company. When we first started using automation tools and exploring AI, we needed guidance on where to begin and what steps to take first. Info-Tech’s experts provided us with hands-on expertise, which has advanced our company forward. By leveraging Artificial Intelligence, we’ve been able to save on labor costs and take on additional business.​

Jeremy Kauten, CIO – VGM Group, Inc.

The Info-Tech Business Vision Diagnostics program was very useful in providing insights and feedback from our key business stakeholders and partners on the effectiveness of our technology services. It is always tricky in trying to gather feedback especially in our domain, and this program and the associated tools provided great value. We plan to review the feedback and assess how we can tweak and improve the quality of our service portfolio.​

Info-Tech has been a great partner overall for the past few years as we move forward on our digital transformation journey at University of Cincinnati. The research services, tools, advisory, and counselor services have been assets in providing actionable intelligence in our key initiatives around Excellence in IT operations, Cybersecurity, and Modernization (which are the key pillars of our transformation). Look forward to our continuing collaboration!​

Bharath Prabhakaran, VP and CDO – University of Cincinnati​

Info-Tech's consulting has been invaluable IT strategic advisory partner for Explore Edmonton Corp. Their insights and tailored recommendations have empowered our team to drive impactful changes, enhancing both our operational efficiency and stakeholder satisfaction.​

Jaswinder Gogia​ - IT Director – Explore Edmonton Co. (ECC)​

As Executive VP of Technology at LGM Financial Services, partnering with Info-Tech Research Group has been a transformative experience. Their practical, actionable approach truly makes a difference for our team. Recently, we utilized their Business Vision Diagnostic, which provided valuable insights by gathering input from both IT and business stakeholders, enabling us to pinpoint and prioritize high-impact activities. The benchmark to industry standards provided perspective on how our challenges and priorities compare with those of other leaders. With the resulting roadmap, we’re now in an even better position to ensure our IT efforts are aligned with our organizational objectives and expectations.​

We’ve gained significant value from Info-Tech’s workshops and many other resources:​

1. The Data Management workshop helped us rapidly develop a comprehensive data governance strategy, complete with a multi-year roadmap that we’re executing. ​
2. The Project Portfolio Management blueprint enabled us to establish a structured process and tool for scoring and prioritizing projects based on both cost and business value. ​
3. Their regular Tech Trend Reports, including security and applications provide a clear view of the industry landscape, helping me stay proactive and adapt our strategies as needed.
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What sets Info-Tech apart is their commitment to our success; whenever we encounter unique challenges, their team quickly delivers tailored, relevant solutions that fit our budget and goals. Info-Tech truly feels like an extension of my team, providing hands-on guidance we can rely on to drive impactful results.​

Scott Rutherford​, CIO – LGM Financial Services​​

Digital transformation is a fundamental step towards modernization that drives better customer outcomes, operational efficiencies, reduced technical debt, and an improved security posture. ​

Working with the Info-Tech team across various areas has been instrumental in aligning our technology strategy with business goals. ​

This collaborative effort helped us to stay focused on business alignment while acknowledging our successes and lessons learned, leading to modernization of infrastructure, core business applications and workplace systems - all while strengthening our security posture and setting a benchmark for strategic planning and establishing a testament to the value and benefits of our Info-Tech partnership​.

Ernest Solomon, CIO – Soroc Technology Inc​​

The Info-Tech Business Vision Diagnostic Program allows me to measure our IT performance in a standardised format which helps identify any misalignment between IT and the broader organisation. ​

Info-Tech then has expert advisors to assist us quickly addressing these gaps, and for me, that’s been evident in every area we’ve had challenges come up in. Leveraging that ability to get best-practice, actionable advice quickly I am able to optimise the digital risk and opportunity profile and ensure we are delivering resources and value where and when it matters most.​ ​

Dennis Moncrieff, IT Superintendent - Tomago Aluminium Company​

Business Vision Diagnostic Program – Was incredibly useful as a tool to support an independent and objective holistic end-to-end IT survey providing key insights on stakeholder satisfaction, measuring and benchmarking our organisation globally, and identification of gaps and constraints in key IT services as part of an initial first 90 days plan in my current role which would be used to develop and calibrate an I&TS Strategy to align an improvement roadmap to deliver on key prioritised initiatives. Subsequently we have continued to actively use the diagnostic tool to continually gauge, measure progress and manage critical stakeholders. ​

Info-Tech’s Services – Have been a right fit providing primarily ‘augmented support’ to an I&TS Team top constraints which have been capacity and capability. The guided implementations have been incredibly useful supporting capacity to deliver on key strategic initiatives , as well as the frameworks and advisory services supporting an evolving IT operating model and driving capability uplift as an IT goal to partner with our business. ​

Melvyn Pensee Arnold, Executive Manager Information Services - Cairns Regional Council

While it's humbling to be recognized by Info-Tech as an annual CIO Award winner, this award is truly reflective of our collective team's accomplishments and dedication to providing the best possible service and support to our stakeholders.​

In terms of our experience with Info-Tech's services:​

The research and blueprint services provided by Info-Tech have offered us valuable insights and best practices, enabling us to make informed decisions and drive innovation within our team.​​

The personalized support and guidance from Info-Tech's expert analysts have been immensely beneficial in offering alternate views on how to approach our challenges and strategic roadmaps, helping us ensure we are implementing effective solutions, leading to high stakeholder satisfaction.​ ​

Michael Fugaro​, CIO – SW Accountants & Advisors PTY LTD​

As CTO at New Zealand’s only University of Technology, it is vital that we understand how well we are delivering to our customer’s expectations, and the Info-Tech Customer survey has really helped us focus our efforts on improving in areas that are important to the University.​

Info-Tech provide a practical approach and tools that we can use very quickly.​ ​

Liz Gosling​, CTO and CISO – Auckland University of Technology​​

The Info-Tech CIO Vision Diagnostic offers significant value to a local government organization such as ourselves by providing a structured, strategic approach to aligning our IT capabilities with organizational goals. As a smaller entity with limited resources and increasing pressure to improve service delivery, this diagnostic helps us assess our current technology landscape and identify key areas for digital transformation. By evaluating both the technical and leadership aspects of IT governance, the diagnostic helps us prioritize investments, optimize our IT infrastructure, and ensure that we’re making data-driven decisions that can improve operational efficiency and service quality for those we serve.​

Additionally, the CIO Vision Diagnostic offers insights that empower us to strengthen our IT leadership and develop a clearer roadmap for future technology initiatives. By highlighting strengths and gaps within our existing IT strategy, the diagnostic enables us to create actionable plans that drive innovation and enhance collaboration across departments. This strategic framework helps us confidently navigate the complexities of modernization efforts, ensuring that our technology investments not only address immediate needs but also position us for long-term success in delivering services more effectively and cost-efficiently.​ ​

Noam Shendar​, CIO – County of Inyo​

I’m incredibly honored to receive this award, which truly belongs to our IT team and business partners. This recognition wouldn’t be possible without their dedication and collaboration. A special thanks to Info-Tech for their invaluable technology advisory and expert analysis services, which equipped our IT experts with proven methodologies, insights, and tools. Together, we’re driving greater value from IT across all strategic areas of our organization!"​ ​

Karl Martineau, Chief Information and Privacy Officer – Canadian Wildlife Federation