Strategy & Governance - Tools

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AI Use Case Selection Tool A comprehensive repository that will help you discover use cases that will generate the most value for your organization.
Service Desk AI Use Case Discovery Tool A detailed Excel-based tool to help you identify the right AI use cases to explore for your service desk.
Service Desk AI Use Case Prioritization Matrix A step-by-step evaluation matrix tool to help you track and analyze potential AI pilot use cases.
CX AI Use Case Discovery Tool A robust, Excel-based tool to help you identify the right AI use cases to explore for CX in your organization.
Solution Path and Size Estimation Tool An Excel-based tool to help you identify the solution path and establish a size estimate for your project.
CX KPI Value Mapping Tool A comprehensive tool to help you identify the right AI use cases to explore for CX.
Embed Technology Organization Readiness Assessment An Excel-based assessment tool to determine whether your organization is prepared to adopt an embedded technology model.
AI Risk Management Maturity Assessment Tool Analyze your organization’s current- and target-state maturity in AI capabilities and systematically develop a plan for your target AI practices.
AI Risk Assessment Worksheet Structure a comprehensive risk assessment for all current and potential AI risks in your organization.
AI Risk Register Tool Build a repository of all the AI risks identified in your environment with the responsible owner, category, and planned actions for each risk.