Value & Performance - Blueprints

Elevate IT Satisfaction by Strengthening Stakeholder Relationships

Relationships drive IT satisfaction more than you might initially realize. Indeed, relationship satisfaction is so highly correlated with overall satisfaction with IT, that...
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Take Control of IT’s Narrative

Organizations are increasingly dependent on IT for success, putting the spotlight on IT and the CIO like never before. Yet, outdated perceptions of IT as a cost center or...

Rapidly Improve Your IT Processes

Process improvement is simultaneously the most significant and most dreaded part of IT management. CIOs, IT leaders, and IT teams are increasingly being asked to do more...
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From Silos to Synergy: Create Marketing and IT Alignment

CTOs and CMOs can use this research to break down IT and marketing silos and ensure the departments are working toward common goals. Strategically aligned IT and marketing...
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Drive Adoption and Sustain Transformational Change

Organizations are relying on IT to lead the critical, faster, and more frequent changes happening due to, among others, emerging technologies. An effective OCM strategy...

Establish High-Value IT Performance Dashboards and Metrics

CIOs spend hours agonizing over what IT information to show their executives and how to present this information in an easy-to-consume format. Info-Tech relieves this agony...
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Effective IT Communications

Never start your communications from a blank page. Leverage the tools and resources available on this Communications Research Center to support any IT communication....

Communicate Any IT Initiative

The purpose of this blueprint is to support any IT employee planning, composing, and delivering IT communications to audiences up, down, and across your organization in an...

Key Metrics for Every CIO

As a CIO, there is an endless list of metrics that could be measured. Be strategic and measure the key aspects that tie to your priorities as a CIO. Focus on metrics...

Embed Business Relationship Management in IT

At the cornerstone of IT-business relationships is trust and the establishment of business value. Without trust, you won’t be believed, and without value, you won’t be...
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