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Use our methodology to review, design, and document your hardware asset management processes.
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Use this blueprint to create a service request management program that provides immediate value. The template includes the following sections: - Design the Service -...
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Use this blueprint to create a configuration management program that provides immediate value.
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This storyboard offers insight into impactful strategies and beneficial enabling technologies to implement in your interactive voice response (IVR) approach to improve...
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Use this methodology to create a business-aligned, coherent, and durable approach to ITAM.
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Read the Market Overview to understand what features and capabilities are available in ITAM tools. The right features match is key to making a data heavy and challenging...
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This storyboard will help you build processes for each stage of the software asset lifecycle from procurement through to contract retirement.
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This phase of the blueprint, Implement Software Asset Management, will help you assess the current state and plan the scope of the SAM program, team, and budget.
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This phase of the blueprint, Implement Software Asset Management, will help you define processes for software requests, procurement, receiving, and deployment.
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This phase of the blueprint, Implement Software Asset Management, will help you define processes for software inventory, maintenance, harvest and redeployment, and retirement.
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