Implement Hardware Asset Management – Phases 1-4

Use our methodology to review, design, and document your hardware asset management processes.

Reduce Shadow IT With a Service Request Catalog Storyboard

Use this blueprint to create a service request management program that provides immediate value. The template includes the following sections: - Design the Service -...

Harness Configuration Management Superpowers – Phases 1-4

Use this blueprint to create a configuration management program that provides immediate value.

Implement a Transformative IVR Experience That Empowers Your Customers – Phases 1-4

This storyboard offers insight into impactful strategies and beneficial enabling technologies to implement in your interactive voice response (IVR) approach to improve...

Develop an IT Asset Management Strategy – Phases 1-2

Use this methodology to create a business-aligned, coherent, and durable approach to ITAM.

IT Asset Management Market Overview

Read the Market Overview to understand what features and capabilities are available in ITAM tools. The right features match is key to making a data heavy and challenging...

Implement Software Asset Management – Phases 1-4

This storyboard will help you build processes for each stage of the software asset lifecycle from procurement through to contract retirement.

Implement Software Asset Management – Phase 1: Assess & Plan

This phase of the blueprint, Implement Software Asset Management, will help you assess the current state and plan the scope of the SAM program, team, and budget.

Implement Software Asset Management – Phase 2: Procure, Receive & Deploy

This phase of the blueprint, Implement Software Asset Management, will help you define processes for software requests, procurement, receiving, and deployment.

Implement Software Asset Management – Phase 3: Manage, Redeploy & Retire

This phase of the blueprint, Implement Software Asset Management, will help you define processes for software inventory, maintenance, harvest and redeployment, and retirement.
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