Operations - Job Descriptions

End-User Computing Strategy Specialist

The end-user computing strategy specialist is responsible for designing and implementing the company's end-user computing strategy.

Knowledge Manager

The Knowledge Manager's role is to collect, synthesize, organize, and manage corporate information and in support of business units across the enterprise.

Service Desk Technician I

The Level I Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing,...

Service Desk Technician II

The Level II Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving...
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