9.7/10
Experience Score
Satisfy all critical stakeholders.
81k
Dollars Saved
Hard savings from this engagement.
26
Days Saved
Understanding the bigger
financial picture.
Your data. Our model. Let us do the work.
Client-proven approach
and framework to your IT spend transparency.
Spend and staff mapping
for transparency into business consumption of IT.
Full industry benchmarking
comparing your spending and staffing to that of your peers.
Results in a fraction of time
with minimal effort compared to going it alone.
Expert review of results
and ongoing ITSS discussions with Info-Tech analysts.
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What we'll need from you
Commitment from the head of IT.
Participation from a financial representative.
Your organization's IT spend and staffing data.
Understand the Scope of the Service
Requirement
Duration
1 hour
Input
Background on your organization and sources of IT spend
Activity
Step 1
Review your organizational context
Step 2
Discuss the service's data requirements
Step 3
Discuss the service milestones
Step 4
Begin the IT Staffing Diagnostic
Understand the data Info-Tech needs from you to complete the service and the final output.
Gather Required Data
Requirement
Duration
1 hour
Input
Submission of organizational and IT spend and staffing data required for the service
Activity
Step 1
Share data with Info-Tech analyst
Step 2
Review and investigate data
Step 3
Confirm total IT spend for your organization
Gain insight on how Info-Tech will map your data to a best-practice IT spend and staffing model.
Map Your IT Staff
Requirement
Duration
1 hour
Input
IT organizational chart and payroll information
Activity
Step 1
Map each IT staff member to the CFO, CIO, CXO, and CEO view
Step 2
Review IT staff mapping and validate
Review a complete staff map to visualize how your IT human resources are focused.
Map Your IT Spend
Requirement
Duration
1 hour
Input
Data from your general ledger, IT budget, applications hierarchy, payroll, and capital projects list
Activity
Step 1
Map all IT expenses to the CFO, CIO, CXO, and CEO views
Step 2
Review IT spend mapping and validate
Receive a complete spend map to see how your IT spend is allocated across Info-Tech's four views.
Benchmarking Against Your Peers
Requirement
Duration
1 hour
Input
IT spend and staff mapping files
Activity
Step 1
Info-Tech will benchmark your spend and staff data on key metrics and compare it with others in your industry
Info-Tech analysts will analyze, compare results with industry peers (as available), and generate your report.
Identify Implications for IT
Requirement
Duration
1 hour
Input
Your final ITSS benchmarking report
Activity
Step 1
Perform comparative analysis using aggregate data from all service participants in your industry
Step 2
Review and deliver your final report
Step 3
Assist you in identifying and planning and staffing optimization initiatives
Gain insight into your IT department's areas for investigation and improvement and receive a cost and staffing optimization plan.