IT Operations - Storyboard
Topics
Types of Content
Right-Size the Service Desk for Small Enterprise StoryboardUse this blueprint as a guide to help you identify ways to improve your service desk. |
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Requirements Gathering for Small Enterprises – Phases 1-3Poor requirements are the number one reason that solutions fail to deliver. Build a right-sized and scenario-appropriate requirements gathering process to give the... |
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Rebalance Project Intake for Small Enterprise – Phases 1-2Successful project intake doesn't require additional time, administrative overhead, or high PPM maturity. Build intake discipline one step at a time by adopting a... |
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Rebalance Project Intake for Small Enterprise – Phase 1: Create a Standardized Intake ProcessAdopt an intake workflow appropriate to the IT department’s capacity. |
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Rebalance Project Intake for Small Enterprise – Phase 2: Develop Intake CapabilitiesDevelop prioritization practices that will enable IT to focus on the most valuable work and leave the rest behind. |
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Formalize Project Portfolio Management for Small Enterprise – Phases 1-2Make big gains in small steps. |
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Formalize Project Portfolio Management for Small Enterprise – Phase 1: Develop the PlanEnsure success by taking a "crawl, walk, run" approach to building PPM capability. |
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Formalize Project Portfolio Management for Small Enterprise – Phase 2: Implement the PlanChoose a PPM solution to match your PPM capabilities. |
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Express – Managing Projects Implementation GuideThis Info-Tech Express implementation guide provides an overview of the Project Management Toolbox. |
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