About Becca Mackey

Becca Mackey is the Vice President, Research & Advisory Quality at Info-Tech and oversees the overall operational process for research analysts and advisors. She is responsible for the success and quality of the Research Division’s talent management, call booking and call quality training, and research recognition. She also ensures the division's general adherence to best practices.

Becca joined Info-Tech in 2018 and has 15 years of progressive experience in strategic project and process management. Prior to Info-Tech, she created and managed corporate centers of excellence at Sun Media and Quebecor Media for centralized invoicing, customer service, and ad sales. She also launched three call centers using her background in project management, training, and systems integration.

Becca is a certified PMP and Scrum Master.