Research Analyst, Infrastructure & Operations
About Derek Shank
Derek Shank's research focuses on I&O process improvements, productivity, future technology, and mergers and acquisitions. He advises clients on areas including Service Desk, Incident and Problem Management, ITSM tool selection, Disaster Recovery Planning, and Capacity and Availability Management.
My Company
Info-Tech Research Group
345 Ridout Street North, London, ON, Canada N6A 2N8 251 - 1000 Employees
www.infotech.com
345 Ridout Street North, London, ON, Canada N6A 2N8 251 - 1000 Employees
www.infotech.com