About Yaz Palanichamy

Yaz’s foremost background prior to joining Info-Tech Research Group, was in strategic IT consulting services, banking, project management, academic research advisement, as well as various business consulting and software/IT vendor procurement roles. Within Yaz’s current position at Info-Tech Research Group, he plays a pivotal role as a Senior Research and Advisory Analyst working under Info-Tech’s Customer Experience and Application Insights team. Within this research practice, Yaz helps to advise Info-Tech clients on vendor market research analysis engagements via Info-Tech’s custom vendor landscape product and assists with product managing Software Selection as a Service (SSaaS) advisory and consulting engagements for Info-Tech’s wide range of clientele who are looking for strategic advisement around the process of selecting (primarily) non-enterprise commercial off the shelf (COTS) software. As part of these SSaaS consulting and advisory engagements, Yaz has helped save Info-Tech clients around $120,288 in projected measured value dollar impact saved over the course of a 4–6-month period in strategic software selection and procurement advisory services.

Yaz also assists in the primary publication of research blueprints with a focus on customer experience management, marketing technology (MarTech), various software selection buyer’s guides, as well as topics in research surrounding sustainability and Environmental, Social, Governance (ESG) reporting best practices in IT.

In addition, Yaz has collaborated with a plethora of Info-Tech members and clientele worldwide in a variety of different industry sectors, including but not limited to higher education, engineering firms, public sector and governmental bodies, healthcare/pharmaceutical organizations, non-profit organizations, and banking institutions

Moreover, Yaz is also an experienced academic researcher who has published numerous academic peer-reviewed papers across highly reputable academic journals (e.g., Journal of Cleaner Production, Expert Systems with Applications, International Journal of Applied Decision Sciences). Yaz also holds both a B. Comm (Honours) in Business Technology Management from Toronto Metropolitan University (formerly Ryerson University), as well as a Master of Science (M.Sc.) in Management from Toronto Metropolitan Universities Yeates School of Graduate Studies (YSGS).

Outside of work, Yaz is also actively involved in his community and regularly volunteers his time as a mentorship advisor, involved in charitable giving initiatives as part of Info-Tech’s fundraising committee, and at various other external charitable organizations (e.g., local Ronald McDonald House Charities chapters).

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