Application Development Case Study of a Large Health Insurance Provider

Author(s): Jennifer Perrier, Sumit Chowdhury

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A health insurance provider that covers nearly 60 million people across all 50 states had high-priority mobile application and portal strategy projects on its agenda. Augmentation of their already mature application design and development process was in order.

Summary & Success

  • Mapping of the target applications to requirements and high-priority use cases.
  • Detailed documentation of process workflow, entity relationship diagram, and data flows.
  • A review of risks and mitigation strategies for each application development project, combined with a thorough testing strategy.

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