Understanding the current status of IT capabilities is integral for a general assessment of IT. Understanding IT's shortcomings in the current state is necessary for creating an accurate IT strategy. This phase will take you through the following activities:
- Assess the current IT capabilities in the organization using Info-Tech's Small Enterprise Management and Governance Diagnostic.
- Define internal and external factors impacting the IT department.
- Denote the current state IT maturity.
Use this phase as part of the full blueprint Build an IT Strategy for Small Enterprises.