- Building or refreshing your venue’s WLAN can be a costly project, and as a result, obtaining stakeholder buy-in becomes a difficult task.
- The ability to offer Wi-Fi has become crucial for success in the gaming and hospitality industry: Wi-Fi is no longer an “amenity,” but expected as a standard offering at hotels. Your guests expect the capability to stay connected to their regular lives regardless of where they are.
- The hospitality and gaming sector faces high density and compliance challenges that are generally unmatched by other industries. On average, every four guest rooms is equivalent to a 4,000 sq. ft. house, but holds 8 guests and 24 devices surrounded in close proximity above, below, and around other rooms.
- Building or refreshing your venue’s WLAN requires careful planning to prevent re-work, ensure guest needs are met in the most cost effective way possible, and minimize disruption caused by installation.
Our Advice
Critical Insight
- Supply your stakeholders with historical network usage and capacity data when making the case for a WLAN build or refresh in order to provide a benchmark and gain buy-in for the project.
- Define your technical WLAN requirements based on your business context and requirements.
- If you design your WLAN for capacity, density and coverage will follow.
- Communicate with all involved parties throughout the project’s implementation project (food and beverage operations, casino operations, hotel management, etc.), in order to develop a WLAN design that caters to all of your venue’s stakeholder groups.
Impact and Result
- Gain stakeholder buy-in by making a solid business case for your WLAN build or refresh project by understanding the value it provides to the business.
- Define the business context surrounding the WLAN build or refresh and make sure your technical requirements can satisfy your business requirements.
- Develop a comprehensive request for proposal based on your technical requirements and score your responses using a standard methodology.
- Craft a well-designed network implementation and monitoring process in order to ensure ongoing project success moving forwards.