As the business environment increases in complexity due to economic, global, and technological changes, organizations more than ever rely on technology tools and data to deliver value to their customers.
While senior executives have a general understanding of technology, they are not themselves experts and are keenly aware that the wrong technology investments can be disastrous. They therefore rely on the guidance of trusted experts, like the CIO, to interpret external technology trends, alert them to internal capacity gaps, and to articulate the opportunities, options, and risks in language they understand.
Building relationships with the C-suite and the CEO develops trust, which expands the CIO’s influence, which helps the CIO deliver on mandates which, helps the CEO achieve organizational goals, which ultimately elevates the CIO and IT within the organization. Relationships in the C-suite are crucial to CIO success.
