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Create a Zero Trust Implementation Plan
Build a path to seamless security and verified trust.
Zero trust cybersecurity provides a proactive defense against modern cyberthreats and aligns security with organizational objectives, but organizations face significant obstacles to implementation. Our comprehensive research offers step-by-step guidance to implementing your roadmap to a zero trust framework tailored to your organization’s unique needs.
Efforts to implement zero trust principles and technology are often held back by legacy or hybrid systems, inadequate planning, fear of disrupting critical business functions, and lack of an overarching strategy. Organizations must address these challenges and carefully consider factors such as user base, environment, and critical resources when deciding how to implement their zero trust plan.
1. Verify, then trust.
Unlike traditional security measures, the zero trust model is based on continuous validation of every user, device, and request, regardless of location or privilege. This dynamic and adaptive system blends identity controls, risk assessment, and automation to strictly limit vulnerability to modern threats while aligning security with operational goals.
2. Data is at the heart of zero trust.
Zero trust prioritizes data security over network perimeter defenses – identifying, classifying, and segmenting sensitive data to ensure it can be accessed only by authorized users, under very specific circumstances. This approach not only reduces the risk of data breaches but allows organizations to remain compliant with GDPR, HIPAA, and other regulations.
3. Zero trust is a strategy, not a product.
Zero trust is not a one-time setup but a continuous process that requires constant vigilance in the form of real-time monitoring and behavioral analytics. Organizations must commit to that process and augment it with a suite of advanced tools to ensure proactive threat detection and response.
Use this step-by-step blueprint to take your zero trust plan from roadmap to reality
Our research includes three-phase guidance, templates, tools, and other simple-to-use resources to lay out your path from planning to implementing zero trust cybersecurity in your organization. Use our comprehensive framework to build a proactive, dynamic process that safeguards your data, trusts no one implicitly, and supports a level of security your stakeholders can believe in.
- Lay the groundwork for implementation by assessing organizational alignment, policy readiness, infrastructure, technical prerequisites, and training needs while also addressing prerequisite gaps and setting specific, actionable tasks.
- Build your implementation plan by identifying milestones and dependencies and including risk management and contingency planning.
- Operationalize your zero trust initiatives by finalizing your plan, ensuring operational readiness – including training and change management – and securing stakeholder buy-in.
Create a Zero Trust Implementation Plan Research & Tools
1. Create a Zero Trust Implementation Plan Deck – A step-by-step framework for implementing a robust, proactive zero trust framework.
Once you have developed your zero trust roadmap, use this deck to methodically roll it out to ensure the cybersecurity process you’ve designed matches the needs of your organization.
- Ensure your readiness, fulfill prerequisites, and set out your timeline to target state implementation.
- Leverage Info-Tech’s methodology to build your implementation plan, operationalize initiatives, and prepare to go live.
- Track progress with detailed metrics, along with a communication plan for stakeholders.
2. Create a Zero Trust Implementation Plan Executive Presentation – A concise template for outlining your zero trust plan to stakeholders.
Use this deck to put together a presentation to communicate your zero trust implementation plan to organizational leadership.
- Explain the challenges, obstacles, and opportunities of zero trust cybersecurity.
- Outline each step of your implementation plan, including your go-live checklist.
- Present your chosen success metrics.
3. Risk Register Tool – A comprehensive repository for all the potential risks facing your organization.
Use this workbook to methodically describe the risk profile of your entire organization and how it compares to overall risk tolerance.
- Record, assess, and define risk response actions for all the identified risks that are part of your risk environment.
- List the owner, category, and planned actions for each identified risk.
- Record your organization's likelihood and impact scales.
4. Zero Trust Implementation Planning Tool – A detailed workbook to help identify the current and target state of your security program.
Use this comprehensive planning tool to get a detailed snapshot of the key components of your organization’s security environment in order to map your way to your desired target state.
- Capture key goals for your security program.
- List the prerequisites that can be customized to fit your needs.
- Determine which initiative to prioritize using impact, effort, and risk as your determining factors.

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Create a Zero Trust Implementation Plan
Build a path to seamless security and verified trust.
Analyst perspective
Implementing your plan for success from roadmap to reality.
Zero trust architecture (ZTA) represents a fundamental shift in how organizations approach cybersecurity, emphasizing continuous verification and least-privilege access over traditional trust assumptions. As digital transformation accelerates, the proliferation of users, devices, and applications accessing critical resources demands a dynamic and adaptive security model. By establishing identity as the cornerstone of ZTA and integrating advanced tools for monitoring, automation, and threat detection, organizations can significantly reduce risk and limit lateral movement.
A well-executed zero trust strategy ensures resilience by leveraging proactive measures like behavioral analytics, adversarial simulations, and real-time policy enforcement. This approach not only strengthens security but also offers the scalability and flexibility needed to align with evolving business objectives and compliance requirements. Treating security as a continuous process, rather than a static implementation, enables the organization to adapt effectively to emerging risks and maintain trust across its digital ecosystem.
John Donovan
Principal Research Director, I&O
Info-Tech Research Group
Executive summary
Your Challenge
The most challenging aspects of implementing zero trust principles and technology are primarily due to operating in a hybrid environment or one with a mix of cloud and legacy on-prem systems. Other challenges facing you are:
- Difficulty detecting evolving threats.
- Lack of knowledge of ZTA tools.
IT teams need to adopt a different way of thinking about network security.
Common Obstacles
Organizations face many obstacles in the implementation of a zero trust plan, including:
- Integration with legacy systems.
- Operational disruptions to critical business functions.
- Managing multiple tools and solutions without a clear strategy.
- Financial constraints that restrict the adoption of necessary technology or skilled personnel.
After defining your zero trust roadmap and potential solutions, it is time to build an implementation plan.
- Use the gap analysis from your roadmap to determine your priorities.
- Ensure you have completed all the prerequisites so you are ready for the transition and implementation can proceed smoothly.
- Start with a pilot implementation before a phased rollout.
- Define and implement success metrics.
Info-Tech’s Approach
The cornerstone of ZTA is eliminating implicit trust by continuously validating every user, device, and request, regardless of location or privilege. This proactive methodology transforms cybersecurity from a static, reactive model to a dynamic, adaptive defense strategy. By integrating identity-centric controls, contextual risk assessment, and automation, organizations can minimize attack surfaces, contain breaches, and ensure resilience against modern threats while aligning security with operational goals.
Zero trust adoption
What are businesses doing regarding their security strategy and posture?
Zero trust adoption rates
In 2024, over 30% of respondents to a global survey had already implemented a zero trust strategy.
Statista, 2024
Cyber risk concerns driving zero trust strategy
Two thirds of organizations list cyber risk concerns as the most important drivers for implementing a zero trust strategy. This is higher in the US with 50% citing cyber breach and 29% citing expanded attack surface, totaling 79%.
Help Net Security, 2024
The global zero trust security market size is expected to reach USD $92.4 billion by 2030.
Grand View Research, 2024
Info-Tech Insight
Remember that zero trust is a strategy, not a product. Change in mindset regarding what you are protecting is a big step in developing a plan to implement ZTA.
Challenges of a zero trust implementation
What many organizations face that can lead to failure.
- Viewing Zero Trust as a Product Rather Than a Strategy: Many organizations mistakenly treat zero trust as a solution that can be installed rather than an overarching security strategy. This misconception leads to fragmented implementations that fail to address the holistic security needs of the organization.
- Failure to Address Legacy Systems: Integrating legacy systems into a zero trust framework can be challenging due to compatibility issues. Ignoring these challenges can create security vulnerabilities within the network.
- Underestimating Resource Requirements: Organizations often overlook the financial and human resources needed of zero trust implementation. This oversight can lead to underfunded projects and insufficient staffing, hindering the effectiveness of security measures.
- Inadequate Planning and Training: Rushing into zero trust implementation without thorough planning and sufficient training can result in misconfigurations and security gaps. A phased approach, coupled with comprehensive training programs, is essential for effective deployment.
- Neglecting User Experience: Implementing zero trust without considering the impact on user experience can lead to resistance and the adoption of insecure workarounds by employees. Ensuring that security measures are user-friendly is crucial for successful adoption.
Zero trust is a security strategy – no person is trusted by default; trust is based on what is happening and how safe the connection is.
Zscaler
Zero trust implementation
Zero trust isn’t a single type of implementation; there are various. For example: SDP, ZTNA, BeyondCorp, and Microservice architecture.
Your zero trust implementation plan requires you to ask several questions to determine which type of implementation will work for your organization.
Environment: Are you primarily on-prem, cloud based, or hybrid? Look for solutions that capture all three.
User Base: Are you securing remote workers, contractors, internal teams, or a combination of each?
Critical Resources: What’s most at risk (data, apps, devices)? Where does your data reside?
Compliance Needs: Does your industry have specific regulatory requirements (e.g. HIPAA, GDPR)?
Info-Tech Insight
By leveraging a range of implementation strategies such as software-defined perimeters (SDP), zero trust network access (ZTNA), and identity-centric controls, ZTA ensures least-privilege access and adaptive security across diverse environments. This approach addresses the growing challenges of hybrid work, cloud adoption, and advanced threats, offering organizations a scalable and resilient framework for modern security needs.
Info-Tech’s approach
Transform strategy into an actionable and structured path to zero trust success.
1 Alignment to Business Goals From Zero Trust Roadmap
- Ensure each initiative to directly support overarching business goals. Match business security objectives to security goals to ensure alignment.
2 Prerequisite Assessment
- Complete a readiness check to address dependencies and gaps. Align roles and responsibilities in your RACI chart.
3 Mapping to Zero Trust Pillars
- Categorize initiatives under identity, applications, devices, network, and data. Considerations for identity should be the first step
4 Prioritization Framework
- Evaluate initiatives on impact, effort, and risk to determine execution order.
5 Execution Plan and Timeline
- Visualize timelines, dependencies, and milestones to streamline execution and monitoring. Communicate your work.
The powers of continuous validation in zero trust
Aligning zero trust principles with proactive security and business alignment.
- Adaptive Security Needs: Traditional perimeter-based security models fall short in today’s decentralized environments where users and devices operate across multiple networks. Continuous validation leverages real-time risk signals and adaptive policies to respond to emerging threats proactively.
- Zero trust‘s requirement for authentication and authorization of all users, devices, and sessions ensures there are no blind spots in access control. This emphasizes that identity is the cornerstone of enforcing granular control across data, applications, network, and devices, which is critical in reducing risks to the protect surface.
- Operational Resilience: By extending the principle of least-privilege access, zero trust ensures users and devices have only the permission needed to perform their work – no more, no less. This reduces lateral movement, containing breaches before they escalate – a critical advantage for organizations facing sophisticated attacks.
"Zero trust is a security framework requiring all users, whether in or outside the organization's network, to be authenticated, authorized, and continuously validated for security configuration and posture before being granted or keeping access to applications and data."
– Kapil Raina, VP, Zero Trust Marketing, CrowdStrike
Zero trust deployment checklist
Considerations when implementing a zero trust solution:
Ease of Deployment |
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Insight summary
Prioritize Identity and Access Management
Strong identity verification underpins ZTA. Implement robust identity and access management (IAM) solutions including MFA, SSO, and adaptive access policies. Continuous identity validation ensures users are authenticated at every access point, reducing the risk of compromised credentials.
Adopt a Data-Centric Approach
In zero trust, data security takes precedence over traditional network perimeter defenses. Identifying, classifying, and segmenting sensitive data is critical to ensuring it is accessed only by authorized users under the right circumstances. This approach reduces the risk of data exfiltration and ensures compliance with regulatory standards such as GDPR and HIPAA.
Implement Continuous Monitoring and Analytics
Zero trust is not a one-time setup but a continuous process. Real-time monitoring, coupled with behavioral analytics, ensures ongoing visibility into users and system activities. Advanced tools like SIEM and user and entity behavior analytics (UEBA) enable proactive threat detection and response.
Blueprint deliverables
Each step of this blueprint is accompanied by supporting deliverables to help you accomplish your goals:
Prerequisite Checklist
- Part of the Zero Trust Implementation Planning Tool, this list of prerequisites can be customized to fit your business needs.
- Track dependencies and prerequisite issues.
Prioritized Initiatives and Gantt chart
- Determine which initiative to prioritize based on impact, effort, and risk. Part of the Zero Trust Implementation Planning Tool.
- Show leadership your work and plans to communicate and measure success.
Key deliverable:
Create a Zero Trust Implementation Plan Executive Presentation
- Executive summary
- Governance framework
- Communication strategy and plan
- Prioritized initiatives list and timeline
- Reference security metrics
- Dashboard to track progress
Blueprint benefits
Info-Tech’s blueprint frames zero trust not just in terms of reducing risk but in terms of its overall benefit. IT security will always benefit from adopting zero trust, but the business benefits need to be clear as well.
IT Benefits | Business Benefits |
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Info-Tech offers various levels of support to best suit your needs
DIY Toolkit | Guided Implementation | Workshop | Executive & Technical Counseling | Consulting |
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"Our team has already made this critical project a priority, and we have the time and capability, but some guidance along the way would be helpful." | "Our team knows that we need to fix a process, but we need assistance to determine where to focus. Some check-ins along the way would help keep us on track." | "We need to hit the ground running and get this project kicked off immediately. Our team has the ability to take this over once we get a framework and strategy in place." | "Our team and processes are maturing; however, to expedite the journey we’ll need a seasoned practitioner to coach and validate approaches, deliverables, and opportunities." | "Our team does not have the time or the knowledge to take this project on. We need assistance through the entirety of this project." |
Diagnostics and consistent frameworks are used throughout all five options.
Guided Implementation
What does a typical GI on this topic look like?
Phase 1 | Phase 2 | Phase 3 |
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Call #1: Review outputs from zero trust roadmap deliverables. Call #2: Build out prerequisites and RACI. Call #3: Identify milestones and initiative priorities. |
Call #4: Define risk, effort, and impact. Call #5: Build prioritized list of project. Call #6: Identify risks to completion. |
Call #7: Identify initiative budgets and owners. Call #8: Discuss metric tracking and success factors. Call #9: Complete workbook and presentations. |
A Guided Implementation (GI) is a series of calls with an Info-Tech analyst to help implement our best practices in your organization.
A typical GI is 8 to 12 calls over the course of 4 to 6 months.
Workshop overview
Day 1 | Day 2 | Day 3 | Day 4 | Day 5 | |
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Activities | Laying the Groundwork for Implementation | Building the Implementation Plan | Operationalize Zero Trust Initiatives | Final Review and Go-Live Preparation | Pulling It All Together and Wrap-Up (offsite) |
1.1 Ensure readiness. 1.2 Address prerequisites. 1.3 Perform gap analysis. 1.4 Perform task breakdown. 1.5 Allocate resources. 1.6 Complete RACI chart. |
2.1 Recap prerequisites action plan. 2.2 Develop timeline. 2.3 Identify milestones and dependencies. 2.4 Risk management and risk register entries. |
3.1 Review final implementation plan. 3.2 Perform technical setup and plan integration. 3.2 Perform training and change management. |
4.1 Review operational readiness. 4.2 Prepare final presentation. 4.3 Build communication strategy and build plan. |
5.1 Complete in-progress deliverables from previous four days. 5.2 Set up time to review workshop deliverables and discuss next steps. |
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Contact your account representative for more information.
workshops@infotech.com 1-888-670-8889
Phase 1
Ensuring Readiness and Addressing Prerequisites
Phase 1
1.1 Laying the groundwork for implementation
1.2 Task breakdown for key Initiatives
1.3 Roles and responsibilities matrix
Phase 2
2.1 Building the implementation plan
2.2 Identifying milestones and dependencies
2.3 Risk management and contingency planning
Phase 3
3.1 Preparing for execution and ensuring operational readiness
3.2 Training and change management
3.3 Finalizing the plan and securing stakeholder buy-in
This phase will walk you through the following activities:
Assess organizational alignment, policy readiness, infrastructure, technical prerequisites, and training needs.
Address prerequisite gaps.
Begin breaking down the top-ranked zero trust initiatives into specific, actionable tasks. This will include defining technical requirements, integration steps, and sequencing tasks.
Assign roles and responsibilities and resource and budget allocation and governance structure.
This phase involves the following participants:
CISO
Security Architect
IT Ops Manager
Project Manager
Network Administrator
Compliance Officer
SOC Manager
Case study
Mitigating risk and preventing future security incidents.
INDUSTRY
Telecommunications
SOURCE
The Verge
Challenge | Solution | Results |
T-Mobile was challenged with multiple high-profile data breaches exposing customer data and undermining the company’s reputation. Legacy security architecture lacked strong IAM controls. T-Mobile had insufficient network segmentation allowing attackers to move laterally once inside the network. |
T-Mobile implemented MFA for all employees, including privileged accounts, to strengthen access control. It adopted a modern ZTA by enforcing network segmentation and reducing lateral movement. Additionally, it deployed continuous monitoring solutions to detect and address anomalies in real time. |
The implementation of ZTA has enabled T-Mobile to identify and thwart cyberattacks more effectively. The company successfully intercepted a recent intrusion attempt by a Chinese hacking group called Salt Typhoon, preventing unauthorized access to customer data. By adhering to the FCC’s directive, T-Mobile aims to set a benchmark for the telecommunications industry in cybersecurity practices. |
1.1 Laying the groundwork for implementation
1-3 hours
- As a group, review workshop objectives and agenda. Introduce participants and their roles. Briefly review the completed roadmap and ranked initiatives to ensure all participants are aligned.
- Assess and validate prerequisites.
- Assessment includes organizational alignment, policy readiness, infrastructure, technical prerequisites, and training needs. See Tab 2, Prerequisite Checklist, of the workbook.
- Participants will discuss any gaps identified during the assessment and agree on the actions necessary to close those gaps.
- Address prerequisite gaps.
- Break into groups to develop action plans for closing identified gaps. Each group will focus on a specific area, such as infrastructure readiness, policy development, or training.
Download the Zero Trust Implementation Planning Tool
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1.2 Task breakdown for key initiatives
1-3 hours
- Begin breaking down the top-ranked zero trust initiatives into specific, actionable tasks. This will include defining technical requirements, integration steps, and sequencing tasks.
- Identify the resources (personnel, tools, budget) required for each task and assign responsibilities to specific team members or departments.
- Determine the goals you are trying to achieve, both from an IT security posture and a business security one. Use the drop-down list or create your own as you do the set up in the workbook (there is a comprehensive list available in the workbook).
Download the Zero Trust Implementation Planning Tool
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Webinar


John
Donovan
Principal Research Director

Cameron
Smith
Advisory Practice Lead
Email Infographic
About Info-Tech
Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.
We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
What Is a Blueprint?
A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.
Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.
You Get:
- Create a Zero Trust Implementation Plan – Phases 1-3
- Create a Zero Trust Implementation Plan Executive Presentation
- Risk Register Tool
- Zero Trust Implementation Planning Tool
Need Extra Help?
Speak With An Analyst
Get the help you need in this 3-phase advisory process. You'll receive 9 touchpoints with our researchers, all included in your membership.
Guided Implementation 1: Laying the Groundwork for Implementation
- Call 1: Review outputs from zero trust roadmap deliverables.
- Call 2: Build out prerequisites and RACI.
- Call 3: Identify milestones and initiative priorities.
Guided Implementation 2: Translating Strategy Into Detailed Execution
- Call 1: Define risk, effort, and impact.
- Call 2: Build prioritized list of project.
- Call 3: Identify risks to completion.
Guided Implementation 3: Operationalizing Zero Trust Initiatives
- Call 1: Identify initiative budgets and owners.
- Call 2: Discuss metric tracking and success factors.
- Call 3: Complete workbook and presentations.
Author
John Donovan
Related Content: Security Strategy & Budgeting
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Search Code: 106971
Last Revised: March 10, 2025
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