In evaluating the Digital Adoption Platform market space, Info-Tech’s analysts looked at the following vendor attributes:
- Breadth and depth of capabilities for managing prompts and help screens.
- Vendor footprint (vendor market presence, vendor share of mind, vendor stability and long-term viability).
- Content management capabilities and out-of-the-box templates.
- Customization and ease of use.
- Interoperability is not a major concern.