Custom Vendor Landscape: Electronic Data Interchange Software

Author(s): Ben Dickie

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Custom Vendor Landscape

Electronic Data Interchange (EDI) Software

Prepared for: [Client Name Redacted]

An Important Note

Understanding a Custom Vendor Landscape

  • Info-Tech’s Custom Vendor Landscapes are custom deliverables that are built with a heavy emphasis on the use cases and selection criteria of the requesting client. They are intended to provide an external point-of-view on a smaller or niche software marketspace. They are built over the course of one week based on secondary research by one of our Software Selection Services analysts.
  • These deliverables may be sanitized and published for convenient access by our other members; it is important to understand that they are not intended to be general market analysis reports like our SoftwareReviews Data Quadrants or Software Selection Guides.
  • This report is bespoke to the client that requested it and is not intended to be an omnibus view of the entire marketspace (these deliverables are limited to ten vendors, and the vendor shortlist is often dictated in full or in part by the requestor).
  • Please ensure that you are conducting your own due diligence on vendors within the space; the sanitized version of this report may be a helpful starting point for initial vendor shortlisting; the limitations of its scope and the highly custom nature of the vendor list and analysis contained within does not make it synonymous with the analysis in our omnibus market analysis research (SoftwareReviews Data Quadrants and Software Selection Guides).

Understanding the Selection Initiative

Objective

[Redacted] is seeking an Electronic Data Interchange (EDI) Software that can seamlessly integrate with their ERP system, SAP NS2 S/4HANA. The primary motivation behind this selection process is to identify vendors that can reduce manual processes by implementing automation and offer a supplier portal for streamlined communication and collaboration with suppliers.

They seek a user-friendly platform with document management, data translation and mapping, process automation, integration with ERP systems, robust analytics functionalities, and comprehensive security features. Therefore, a thorough market analysis is essential to identify a customized vendor landscape capable of meeting specific criteria and ensuring due diligence in selecting the EDI Software.

Vendor Selection Criteria

In evaluating the marketspace for EDI Software, Info-Tech’s analysts looked at the following vendor attributes:

  • Breadth and depth of capabilities for EDI Software
  • Vendor footprint (vendor market presence, vendor share of mind, vendor stability and long-term viability)
  • Focus on vertical-specific capabilities
  • Customization potential and ease-of-use
  • Affordability transparency

Selection Rigor Matters.

Enterprise software is a key driver of digital transformation - having a strong approach to vendor selection is essential. Info-Tech’s research shows that 70% of application selections fail because of poorly defined requirements and inadequate vendor validation.

Defining EDI Software market

Market Definition

EDI Software aims to achieve two primary objectives:

  • Firstly, it facilitates the seamless and automated exchange of business documents between trading partners. By converting paper-based documents into standardized electronic formats, it reduces the need for manual data entry, minimizes errors, and accelerates transaction processing. This results in significant improvements in efficiency, cost savings, and overall operational productivity.
  • Secondly, it ensures that the data exchanged between parties is accurate, complete, and conforms to industry standards. This enhances data integrity and reduces the risk of miscommunication or errors. Moreover, EDI software incorporates robust security measures, including encryption and authentication protocols, to protect sensitive information during transmission, ensuring that the data is securely exchanged and compliant with relevant regulations.

Key Trends in EDI Software market

The global Electronic Data Interchange (EDI) software market size is projected to grow from $1.98 billion in 2023 to $4.52 billion by 2030, at a CAGR of 12.5% during the forecast period. North America dominated the global market with a share of 56.18% in 2022. (Source: Fortune Business Insights)

91% — of midmarket companies outsourcing their integrations increased the value of their B2B program (Source: OpenText)

Midmarket companies are making considerable investments in B2B integration as a necessity for meeting today's demand for faster and more collaborative digital transactions through electronic data interchange (EDI). (Source: OpenText)

Top Level Features of EDI Software

Feature Name

Description

Document Management Converts paper-based documents into standardized electronic formats and offers seamless exchange of documents like purchase orders, invoices, shipping notices, and more.
Data Translation and Mapping Translates data between different formats to ensure compatibility and provides tools to map data fields between different document types.
Integration Capabilities Connects with enterprise resource planning (ERP) systems for streamlined workflows, such as SAP NS2 S/4HANA.
Data Security and Compliance Encrypts data to protect sensitive information during transmission and ensures compliance with industry-specific regulations.
Reporting and Analytics Tracks document exchanges in real-time to ensure timely delivery and processing. Generates comprehensive reports and analytics on transaction performance, errors, and compliance.
User-friendly Interface The software should feature an intuitive user interface that enables users to interact with the system easily.
Training and Support Robust training resources, user manuals, and technical support services assist users in mastering the software and troubleshooting any issues that may arise.
Scalability and Flexibility EDI software can handle increasing transaction volumes and support growing business needs. Additionally, it offers customization capabilities to meet specific business requirements and workflows.

Key Players

Info-Tech identified 6 platforms applicable to the use case. The platforms are listed in alphabetical order.

List of Key Players with logos: 'Axway', 'Cleo', 'eZCom Lingo', 'OpenText', 'SPS Commerce', 'TrueCommerce'.

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