Implement Crisis Management Best Practices – Phases 1-4

Author(s): Frank Trovato, Andrew Sharp

Poor crisis management has a significant impact on business continuity, reputation, and profitability. Effective crisis management has the potential to leave the organization in a better position than it was before the crisis.

Create crisis response plans that are flexible, adaptable, and maintainable, using Info-Tech's framework to implement the following best practices:

  • Identify high-risk crises and build effective, adaptable crisis response plans for those crises.
  • Establish a crisis management team to manage the organization's crisis assessment and response.
  • Develop actionable crisis communication workflows and guidelines.

Crisis management is more science than art; use Info-Tech's structured approach to develop an effective crisis management plan.

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