Use this template to define each function in the IT operating model. Breaking up the Exponential IT Operating Model into each of its functional areas allows for the operationalization of each area:
- Purpose
- Priority capabilities
- The products, services, and technologies it delivers
- Success criteria to enable performance measurement
- Critical stakeholders being defined and determining how they are collaborated with
- Value streams defined to articulate how stakeholders obtain value
- What decision-making authority rights the function has
- An approach to sourcing
By defining each of these components within each functional area of the IT operating model, there is no room for uncertainty in how IT is enabling value.