Use this blueprint to:
- Assess the current state of end-user computing and identify your EUC goals.
- Perform a persona analysis to identify each groups' requirements and standard offerings.
- Define provisioning models for end-user devices.
- Identify device management tools
- Identify the most common incidents and requests and which levels are responsible to resolve/fulfill them.
- Build a customer journey map for end-user computing migrations and prepare a roadmap for EUC initiatives.