Monitor IT Employee Experience
Quickly respond to negative changes in IT employee perception.
- In IT, high turnover and sub-optimized productivity can have huge impacts on IT’s ability to execute SLAs, complete projects on time, and maintain operations effectively.
- With record low unemployment rates in IT, retaining top employees and keeping them motivated in their jobs has never been more critical.
Our Advice
Critical Insight
- One bad experience can cost you your top employee. Engagement is the sum total of the day-to-day experiences your employees have with your company.
- Engagement, not pay, drives results. Engagement is key to your team's productivity and ability to retain top talent. Approach it systematically to learn what really drives your team.
- It’s time for leadership to step up. As the CIO, it’s up to you to take ownership of your team’s engagement.
Impact and Result
- Info-Tech tools and guidance will help you initiate an effective conversation with your team around engagement, and avoid common pitfalls in implementing engagement initiatives.
- Monitoring employee experience continuously using the Employee Experience Monitor enables you to take a data-driven approach to evaluating the success of your engagement initiatives.
Member Testimonials
After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.
8.0/10
Overall Impact
$1,820
Average $ Saved
2
Average Days Saved
Client
Experience
Impact
$ Saved
Days Saved
Department of Housing Public Works
Guided Implementation
8/10
$1,820
2
Amanda highlighted some valuable insights into our data that I had missed. It is unfortunate that InfoTech didn't automatically reach out and offe... Read More
Leadership, Culture and Values
Increase IT productivity by actively focusing on employee engagement.
This course makes up part of the People & Resources Certificate.
Please note that Academy course and certificate tracks will be updated on June 1, 2025. Please complete any current course you are enrolled in before this date or your progress will be lost.
- Course Modules: 4
- Estimated Completion Time: 2-2.5 hours
About Info-Tech
Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.
We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
What Is a Blueprint?
A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.
Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.
Need Extra Help?
Speak With An Analyst
Get the help you need in this 3-phase advisory process. You'll receive 7 touchpoints with our researchers, all included in your membership.
Guided Implementation 1: Start monitoring employee experience
- Call 1: Discuss use case for the EXM.
- Call 2: Setup EXM survey and settings.
Guided Implementation 2: Analyze results and ideate solutions
- Call 1: Review one-month results.
- Call 2: Review three-month results.
- Call 3: Customize Focus Group Facilitation Guide and discuss action planning.
Guided Implementation 3: Select and implement engagement initiatives
- Call 1: Prioritize departmental initiatives.
- Call 2: Discuss action planning and communication strategy.
Contributors
- Justine Crawforth, Senior Staff Recruiter, Baylor College of Medicine
- Kevin Field, CIO
- Tricia Geerts, IT Manager
- China Gorman, Managing Director, US, Unleash
- Michael Haberman, Senior Consultant, Omega HR Solutions, Inc.
- Lance Haun, Practice Director, The Starr Conspiracy
- Jackson Jeng, CIO
- Chase Labrador, Digital Employee Experience Leader
- Peter Schroeder, Head of Marketing, Northpass
- Susan Taylor, CEO, Generon International
- Denise Lee Yohn, Brand Leadership Expert
Develop a Targeted Flexible Work Program for IT
Monitor IT Employee Experience
Recruit and Retain People of Color in IT
Effectively Recognize IT Employees
Start Making Data-Driven People Decisions
IT Diversity & Inclusion Tactics
Design and Sustain a Purposeful IT Culture
Tactics to Retain IT Talent
The State of Black Professionals in Tech
State of Hybrid Work in IT