Optimize the IT Operations Center – Phases 1-4

Author(s): Derek Shank

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Keep pace with the changes in IT Operations brought on by advanced tooling and hybrid cloud. This blueprint will help you reduce downtime and increase project time by following our four-phase methodology:

  • Get Buy-In
  • Define Accountabilities and Metrics
  • Assess Gaps and Prioritize Initiatives
  • Launch Initiatives and Track Metrics

Transform your Operations Center from a cost center to a continual improvement engine.

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