Performance Management Facilitation Guide

Author(s): Jane Kouptsova, Carlene McCubbin, Tracy-Lynn Reid

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Use this facilitation guide to deliver manager training in the following crucial skills:

  • Setting SMART goals based on business and department objectives
  • Developing meaningful measures to track goal achievement
  • Using an objective basis for feedback to employees

Use this facilitation guide in conjunction with the Performance Management Participant Workbook as part of the full blueprint Build a Better Manager.

View the Complete Blueprint:

Build a Better Manager

Support IT success with a solid management foundation.

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