Priorities for Adopting an Exponential IT Mindset in the Gaming & Hospitality Industry
Adopting Exponential IT is critical for business growth and sustainability.
- Balancing and managing different stakeholder expectations can be difficult and cause roadblocks to gaining successful stakeholder buy-in.
- Organizations are trying to understand the implications of new shifts and technologies in the current economy as it has rapidly accelerated.
- Increasing competition from other forms of entertainment is pushing the industry to provide attractive offerings to compete and sustain the business.
Our Advice
Critical Insight
In the gaming and hospitality industry, meeting several different stakeholder expectations is adjacent to a multi-dimensional skills-based game, where a forward-thinking strategy is required to meet demands. Embracing an Exponential IT transformation will guide organizations toward resilience and competitiveness in a rapidly changing market.
Impact and Result
- Recognize the urgency of adopting Exponential IT within the gaming and hospitality industry to combat industry disruptions.
- Comprehend the four priorities of Exponential IT transformation in the gaming and hospitality industry that are being adopted today to remain competitive within the market.
- Acknowledge the foundational capabilities and maturity required to begin an effective Exponential IT transformation, resulting in value creation.
Priorities for Adopting an Exponential IT Mindset in the Gaming & Hospitality Industry
Adopting Exponential IT is critical for business growth and sustainability.
Analyst perspective
Enable value creation through Exponential IT.
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Information technology has radically transformed organizations, from the computerization of operations to the digital transformation of service models. As technological disruption accelerates exponentially, a world of exponential opportunity is within reach. To capitalize on this upcoming opportunity, IT leaders will have to become business leaders who unlock advanced value for the organization and help mitigate exponential risk through an Exponential IT transformation. However, uncertainty surrounds innovation readiness in the realm of Exponential IT, requiring the creation of new skills and capabilities. The urgent adoption of Exponential IT is highlighted for the gaming and hospitality industry to counter industry disruptions. Understanding four key priorities of Exponential IT transformation, crucial for competitiveness, is emphasized. Additionally, recognizing and incorporating foundational capabilities are acknowledged as essential steps to initiate an effective Exponential IT transformation, leading to the creation of value within the industry. Elizabeth Silva |
Executive summary
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Your challenge |
Common obstacles |
Info-Tech’s approach |
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Balancing and managing different stakeholder expectations can be difficult and cause roadblocks to successful stakeholder buy-in. Organizations are trying to understand the implications of new shifts and technologies in the current economy as it has rapidly accelerated. Increasing competition from other forms of entertainment is pushing the industry to provide attractive offerings to be competitive and sustain the business. |
Regulators will continue to weigh in on technological innovations causing setbacks to go to market and complicated standards to adhere to. The competing priorities of innovation versus stability create tensions between new technological shifts versus maintaining current operations to be reliable. The monetization of new business models and products, such as esports and VR/AR/MR, poses great opportunities but is challenging to execute due to the current immaturity of the market. |
Recognize the urgency of adopting Exponential IT within the gaming and hospitality industry to combat industry disruptions. Comprehend the four priorities of Exponential IT transformation in the gaming and hospitality industry that are being adopted today to remain competitive within the market. Acknowledge the foundational capabilities and maturity required to begin an effective Exponential IT transformation, resulting in value creation. |
Info-Tech Insight
In the gaming and hospitality industry, meeting several different stakeholder expectations is adjacent to a multidimensional skills-based game, where a forward-thinking strategy is required to meet demands. Embracing an Exponential IT transformation will guide organizations toward resilience and competitiveness in a rapidly changing market.
What is Exponential IT?
Exponential IT is a framework defined by Info-Tech Research Group.
The technology curve has recently bent exponentially.
Generative AI has been the catalyst for this sudden shift, but there are more and more new technologies emerging (e.g. quantum computing, 5G), putting significant pressure on all organizations.
Speed is now imperative. All IT leaders and organizations are at risk of falling behind if they do not adopt new technologies fast enough.
Our framework instructs all IT leaders on how to transform their organization and elevate their value-creation capabilities, to close the gap between the exponential progression of technological change and the linear progression of IT’s ability to successfully manage that change.
This research provides IT leaders with industry-specific priorities for Exponential IT and how to begin an effective Exponential IT transformation resulting in value creation.
About Info-Tech
Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.
We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
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Unlock Sample ResearchContributors
- Frank Bonini, CIO, CG Shared Services
- Ganesh Bala, Chief Data & Analytics Officer, Wind Creek Casino
- Pete Caster, Director of Application Development, Foxwoods Resort & Casino
- John Forelli, CIO, AC Ocean Walk
- Anonymous Contributor, Information Technology Leader, Gaming & Hospitality Organization