Reduce Manual Repetitive Work With IT Automation – Phase 2: Map & Optimize Process Flows

Author(s): Derek Shank

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Map and optimize process flows for each task you wish to automate. This phase will take you through the following activities:

  • Map process flows.
  • Review and optimize process flows.
  • Clarify logic and finalize future state process flows.

Use this phase as part of the full blueprint, Reduce Manual Repetitive Work With IT Automation.

Tags

IT automation, reduce manual repetitive work, DevOps, self-service operations, prepare for self-service IT operations, operations overloaded with work, infrastructure overloaded with work, infrastructure squeezed for project capacity, operations interrupted by requests, too much manual work, self-service operation
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