Service and IT Operations Strategy and Roadmap Template​

Author(s): Sandi Conrad, Mahmoud Ramin

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Use this template to document your activity outcomes in a visually impactful presentation that you can use to communicate your IT operations strategy and roadmap to leadership and other audience groups.

  • Complete the activities in the blueprint storyboard.
  • Document your decisions to communicate the recommended direction.
  • Present your findings to management and obtain formal approval.
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