Service and Operations Strategy Assessment

Author(s): Sandi Conrad, Mahmoud Ramin

1 Download

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.

Use this workbook to guide your analysis:

  • Review all operational practices through the same lens to identify areas for improvement.
  • Assess your capability in dozens of competencies over five distinct categories.
  • Rank your operational goals to identify which processes should be prioritized for improvement, according to their importance to the organization and your capability to fulfill them.
Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171