Address the Digital Divide in K-12 Education
IT will shoulder the burden of digital poverty.
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- Students and parents require and expect a device for both classwork and homework.
- The poorest students lack access, not only to a device, but also to the internet.
Our Advice
Critical Insight
IT must engage early in the discussion of digital poverty in K-12 education, as they will be responsible to implement any solutions.
Impact and Result
- Prioritize the different approaches to providing connectivity to students based on the context of the district.
- Identify main components of a one-to-one model for student devices.
- Make the case to executives on the necessity of both devices and connectivity.
Address the Digital Divide in K-12 Education Research & Tools
1. Address the Digital Divide in K-12 Education Storyboard – A deck that helps to address equity in technology for students in K-12 education
As technology becomes a necessity in education, the burden of equity in K-12 education is increasingly a challenge for IT leaders. This research discusses the issue of providing devices and internet connectivity to maintain equity among students.
2. Duty of Care for Student Devices – A template that supports the policy for K-12 students who receive a device from the school or district.
This template explains that the school or district provides students with a device to give them access to educational materials necessary for academic success and outlines the expectations and responsibilities regarding the care of those devices.
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Address the Digital Divide in K-12 Education
IT will shoulder the burden of digital poverty.
Executive Summary
Your Challenge
- IT must address the burden of equity in K-12 education as technology becomes a necessity.
- Technology dependency is creating a divide based on the level of education received due to income disparity.
- Students and parents require and expect a device for both classwork and homework.
- The poorest students lack access, not only to a device, but also to the internet.
Common Obstacles
- Many districts are overwhelmed by the challenge of supporting technology beyond the campus.
- Governments may not offer support for providing connectivity.
- Educational publishers are moving away from textbooks and toward a digital subscription model.
- Districts underestimate the funding of a one-device-per-student model.
Info-Tech's Approach
- Leverage Info-Tech's research report on the digital divide to:
- Prioritize different approaches for providing connectivity to students based on the context of the district.
- Identify main components of a one-to-one model for student devices.
- Make the case to executives on the necessity of both devices and connectivity.
Info-Tech Insight
IT must engage early in the discussion of digital poverty in K-12 education, as they will be responsible for implementing any solutions.
The digital divide is defined by both the connection and the device
Broadband access is limiting remote education. The US Census reports that 36 million households do not have a wired broadband service. This affects the poorest demographic the most. Traditional textbook-based education was less affected by the digital divide, but as technology becomes more integral to education, connectivity and an appropriate device become increasingly necessary.
Source: National Digital Inclusion Alliance, 2022
41% of US adults earning less than $30K a year do not have a desktop or a laptop computer. This demographic generally rely on their cellphones (27%) to go online.
Source: Pew Research Center, 2021
Students require access to the appropriate device for learning. While the digital divide is mitigated by widespread mobile adoption, a smartphone is not conducive to completing homework.
Sources: "Mobile Cellular Subscriptions," The World Bank; "Fixed Broadband Subscriptions," The World Bank
The digital divide is most pronounced in education
Technology deprives poorer students of education
The "homework gap" has been the main challenge of the digital divide in education – even before the pandemic.
High school students were surveyed on three challenges for completing homework:
- Had to do their homework on their cellphone.
- Had to use public Wi-Fi because they didn't have internet at home.
- Couldn't complete homework due to lack of access to a computer or internet connection.
Students living in households with less than $30,000 income face two to three times the challenges of those in households with $75,000 income.
Source: Pew Research Center, 2022
Challenges teens "sometimes" or "often" face in completing homework
Source: Pew Research Center, 2022
National governments are funding large scale initiatives to improve connectivity
Canada: Connecting Families
Initiative to encourage ISPs to subsidize costs for eligible families.
- Monthly internet plans of $10 per month or 50/10 Mbps for $20 per month (Government of Canada, 2022)
US: Digital Equity Act
$2.75 billion (over 5 years)
- $60 million for state planning grants
- $1.44 billion for state implementation grants
- $1.25 billion ($250 million a year for 5 years) for competitive grant program
Source: National Digital Inclusion Alliance, 2021
UK: Gigabit Broadband Programme
£5 billion expansion of 4G mobile infrastructure to target under-serviced rural areas.
- The Digital Inclusion Programme enables select local councils to directly support disadvantaged children (Local Government Association, 2021).
Australia: National Broadband Network
A decade-long project is nearing completion to provide affordable connectivity across the nation (Department of Infrastructure, 2021).

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Mark Maby
Contributors
- Paul Ross, Chief Information Officer, Maricopa County Community College District for Phoenix College
- Michael O’Leary, Chief Information Officer, Queensland Department of Education & Training
- 3 anonymous contributors also provided insight to this piece of research
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Search Code: 101084
Last Revised: April 10, 2023
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