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Drive a Fit-for-Purpose IT/OT Convergence Improvement Plan for Your Utility

Assess the state of your IT/OT convergence maturity and get ready for the inevitable end state.

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  • Building collaboration: With the increasing integration of digital technology and the growing threat of cybersecurity risks, technology leaders are challenged to seek ways to enhance collaboration between IT and OT teams.
  • Taking down silos: IT and OT teams within utilities have operated independently for decades. Both teams are resistant to change and reluctant to collaborate.
  • Managing conflicting priorities: The diverse nature of technologies and the varying criticality of the supported systems in utility operations often result in conflicting priorities between teams.

Our Advice

Critical Insight

Utilities leaders can assess the maturity of all aspects driving IT/OT convergence. By pinpointing specific areas for enhancing collaboration, we can leverage both rational best practices and emotional connections to develop a growth mindset and foster trust, transcending conventional silos.

Impact and Result

  • By addressing all aspects of IT/OT convergence, utilities will have a better chance of a successful transformation and convergence journey to deliver organizational-aligned value.
  • Use Info-Tech’s methodology to approach the conversation and identify shared organizational goals while addressing the differences.
  • Leverage Info-Tech’s utility business capability map to assess the impact of IT/OT convergence on business capabilities and identify gaps and opportunities.
  • Use Info-Tech's IT/OT Convergence Maturity Assessment Tool to identify areas to focus on to develop maturities.

Drive a Fit-for-Purpose IT/OT Convergence Improvement Plan for Your Utility Research & Tools

1. Drive a Fit-for-Purpose IT/OT Convergence Improvement Plan for Your Utility Storyboard – Assess the state of your IT/OT convergence maturity and get ready for the inevitable end state.

This utility trend report highlights the evolving IT/OT convergence end state and provides a comprehensive maturity assessment tool to identify and prioritize areas for improvement.

2. IT/OT Convergence Maturity Assessment Tool – Help assess your current maturity level and identify areas for improvement.

The assessment tool evaluates IT/OT convergence maturity across seven key categories, providing a holistic view of your current state. The results can guide teams in identifying and prioritizing areas for improvement, ultimately building stronger IT/OT collaboration and integration.

Unlock a Free Sample

Assess the state of your IT/OT convergence maturity and get ready for the inevitable end state.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

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Author

Jing Wu

Contributors

  • Cobus Nel, Executive General Manager, Information Services and Technology, Transpower
  • Frank Rich, Director of IS/CTO, Monterey One Water
  • Doug Peterchuck, Director Operational Technology, Omaha Public Power District
  • Ken Williamson, Director Transformation and Technology, H2O Power
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