IT departments must become capable of playing a strategic, transformative role rather than remaining a reactive, support function.
Institutions must shift their focus toward building the capabilities necessary to gain a competitive advantage, support student success, and ensure long-term sustainability in an increasingly digital landscape.
Our Advice
Critical Insight
- Higher education IT departments must focus on organizational readiness and capability building to keep pace with the rate of change.
- IT leadership will need to prioritize innovation, align with institutional strategy, and overcome internal barriers to become transformative agents in higher education’s future
Impact and Result
Analyze your effectiveness from these three perspectives to assess where your institution’s IT department stands:
- Is there institutional support to strengthen organizational capabilities?
- Do executives mandate the necessary innovations and investments to enable growth?
- Can the IT department effectively build the organizational capabilities required?