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Ground Your Institution for Higher Education’s Future Shock

2024 Institutional IT Benchmark Report

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IT departments must become capable of playing a strategic, transformative role rather than remaining a reactive, support function.

Institutions must shift their focus toward building the capabilities necessary to gain a competitive advantage, support student success, and ensure long-term sustainability in an increasingly digital landscape.

Our Advice

Critical Insight

  • Higher education IT departments must focus on organizational readiness and capability building to keep pace with the rate of change.
  • IT leadership will need to prioritize innovation, align with institutional strategy, and overcome internal barriers to become transformative agents in higher education’s future

Impact and Result

Analyze your effectiveness from these three perspectives to assess where your institution’s IT department stands:

  • Is there institutional support to strengthen organizational capabilities?
  • Do executives mandate the necessary innovations and investments to enable growth?
  • Can the IT department effectively build the organizational capabilities required?

Ground Your Institution for Higher Education’s Future Shock Research & Tools

1. Ground Your Institution for Higher Education’s Future Shock Report – Leverage this data to benchmark your organization against priorities for organizational readiness to keep pace with increasing technology demands.

The current state and challenges of the industry in developing capabilities for four IT priorities:

  • Data and AI Readiness
  • Cost Optimization Strategies
  • Security Enhancements
  • ERP Preparedness
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We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

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Author

Mark Maby

Contributors

  • Chelsy Pham, D.M./IST, Vice President Information Technology & Resources, Hartnell College
  • Dr. Beatrice Heneghan, Director of ICT, University of Galway

Search Code: 106301
Last Revised: December 3, 2024

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