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Implement a Mobility Strategy with Enterprise Mobility Management

Mobile device management only scratches the surface. Dive into enterprise mobility management to go beyond devices and manage every aspect of mobility.

  • With the complexity of mobility increasing in most organizations, enterprise mobility management (EMM) is becoming necessary to manage devices, as well as all aspects of mobility.
  • While EMM might seem simple from the outside, it has many moving parts. It covers devices, applications, data, security, policies, financial management, and help desk management.
  • Without a detailed implementation plan to mitigate issues such as missing components, an unprepared IT department and help desk, and low end-user adoption, IT will find it difficult to ensure a successful launch.

Our Advice

Critical Insight

  • Mobility within organizations continues to grow more complex, and requirements for managing mobility now extend far beyond the device itself.
  • As BYOD continues to grow and new products are released into the market, EMM will become a necessary tool for long-term sustainability and effective use of mobility.
  • Without a proper implementation plan in place, organizations will find it difficult to achieve a suitable, unified solution for short and long-term sustainability of mobile management.

Impact and Result

  • Prepare the organization for mobility by developing an implementation plan that covers EMM from start to finish, including selecting a vendor, managing help desk changes, engaging users, and developing an actionable timeline.
  • Create a tailored solution for the unique needs of your organization.

Implement a Mobility Strategy with Enterprise Mobility Management Research & Tools

1. Make the case for implementing EMM

Push the importance of a successful EMM implementation.

2. Assess the current EMM state

Identify areas in the organization that will be most affected and improved by EMM.

3. Begin constructing the plan, then choose an EMM vendor

Ensure the solution you choose fully matches your mobility needs.

4. Prepare IT and the help desk as part of the implementation plan

Ensure help desk can manage and lead the EMM solution.

5. Prepare users as part of the implementation plan

Train end users on new practices and push for continued adoption of EMM.

6. Communicate the EMM implementation plan

Gain acceptance from executives and key stakeholders.

7. Assess success and re-evaluate EMM regularly

Gauge the success of the EMM implementation through the use of Info-Tech’s EMM metrics.

Mobile device management only scratches the surface. Dive into enterprise mobility management to go beyond devices and manage every aspect of mobility.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Speak With An Analyst

Get the help you need in this 1-phase advisory process. You'll receive 3 touchpoints with our researchers, all included in your membership.

  • Call 1: Develop a shortlist of potential EMM vendors

    Go over the current state of mobility of your organization. Use this information along with Into-Tech’s tools to develop a shortlist of EMM vendors which are suitable to fulfill the needs of your organization.

  • Call 2: Prepare the organization for the introduction of EMM

    Introduce the necessary changes for IT and help desk to prepare for EMM. Go over expectations and brainstorm ways to prepare IT and help desk. Select a suitable pilot group and develop a plan to assist end-user buy-in, adoption, and training for EMM.

  • Call 3: Complete an EMM implementation plan

    Finalize the inputs and details of your EMM implementation plan in order to move forward with receiving buy-in from key stakeholders for launch of the project. Discuss suitable timelines for the project and review the completed implementation plan.

Authors

Michael Battista

Alan Neal

Contributors

  • Chandra Sekar, Citrix
  • Phil Martin, Montgomery County
  • Ray Allen, Ellis Don Corporation

Search Code: 73466
Last Revised: March 26, 2014

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