Develop & Enforce Policies that Securely Enable a Mobile Workforce

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User policies are often created ad hoc or based on outdated policies designed for specific corporate-issued devices.
The number of possible technology policies to enable or disable is daunting, and deciding which policies to apply to which users can appear to be a monumental task.
Poorly thought-out policies can increase support and management costs, especially if something goes wrong.

Our Advice

Critical Insight

Determine your policy goals based on a forward-looking view of your mobile workforce, and then design policies that align with your goals.
Align your mobile policies with your broader mobile strategy, which should in turn align with your IT strategy.

Impact and Result

A strong set of mobile user and technology policies will enable a productive workforce, no matter which mobile devices are being used.
Automate enforcement of policies as much as possible to keep management and support costs down.
Use this solution set to create policies that are carefully thought-out, communicated thoroughly, and effectively enforced. Your workforce will be mobilized in no time.

Develop & Enforce Policies that Securely Enable a Mobile Workforce Research & Tools

1. Understand the need for mobile policy

Understand the current situation with mobility in the enterprise, and how policies fit in.

2. Document your future mobile policy goals

Understand where the future of mobility lies, brainstorm forward-looking goals, and explore the benefits of each goal.

3. Document your current mobile situation

Inventory your current set of mobile policies, identify who is doing what with mobile to determine use cases, and assign user groups to risk profiles.

4. Identify gaps

Identify gaps between your goals and your current mobile situation, and determine steps needed to close these gaps.

5. Create mobile policies

Create and document strong policies, and invest in training and enforcement to give policies teeth.

6. Incorporate mobile policies into your IT strategy and revisit regularly

Document your policies, insert them into your larger strategies, and revisit them regularly.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Table of Contents

Need Extra Help?
Speak With An Analyst

Get the help you need in this 1-phase advisory process. You'll receive 2 touchpoints with our researchers, all included in your membership.

Call 1: Create a set of technology policies

An analyst will review your organization's current mobile strategy and technology policies, your long-term goals for mobility in your organization, and the types of technology policies needed.
Call 2: Create a set of user policies

At the appropriate milestone, an analyst will review your mobile strategy and long-term goals to help you establish the types of user policies needed.

Authors

Mark Tauschek

Michael Battista

Tara Hadler

Search Code: 58435
Last Revised: April 22, 2013

TAGS:

Policy mobile MDM mobile devices smartphones BYOD tablets Mobile Device Management remote wipe activesync mobile identity mobile personas