Service Management
Deliver a service from concept to catalog and beyond.
- Inability of IT to meet business needs
- Recurrence of problems
- Increase in system failure risk
- Increase in service downtime
- Low trust in IT throughout the organization
- Users bypassing IT and bringing in unsupported services that adversely affect other systems
- Redundant services
- Increased costs
Our Advice
Critical Insight
a
Impact and Result
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