Select and Implement Enterprise Mobility Management
Vendor Evaluation
- Users and the business demand support for a multitude of mobile devices, and your service desk is burdened by supporting them.
- Although company-issued devices are still widely present in many organizations, end-users resent IT having the same level of control over their personal iPhones and Android devices.
Our Advice
Critical Insight
- EMM changes quickly. Though it is maturing, with many product offerings looking similar, new differentiating features appear every day.
- Advanced EMM suites offer a myriad of product options, making it difficult to define requirements and determine where to start. Implementing such a massive toolset can be complicated and unwieldly.
- EMM management will spread to become unified endpoint management. But if all you need are the basics, a less expensive vendor that focuses on mobility, for now, could be enough.
- EMM is like fire: use it to propel your company into the future, but be careful not to get burned by the hype.
Impact and Result
- Get a firm grip on requirements by assessing current and future end-user device strategy.
- Determine which EMM solution is most suitable for your organization’s needs without overpaying for features you will never need.
- Gain insight on what your implementation of EMM should look like to best take advantage of your new toolset.
- Review how different EMM products compare to each other within different use cases. It does not need to be one size fits all.
- Develop a list of steps to prepare for a full EMM implementation strategy.
About Info-Tech
Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.
We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
What Is a Blueprint?
A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.
Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.
Need Extra Help?
Speak With An Analyst
Get the help you need in this 3-phase advisory process. You'll receive 7 touchpoints with our researchers, all included in your membership.
Guided Implementation 1: Launch the EMM project and collect requirements
- Call 1: Identify organizational fit for the technology.
- Call 2: Create the project plan.
- Call 3: Plan requirements-gathering steps.
Guided Implementation 2: Select your EMM solution
- Call 1: Discuss the use-case fit assessment results and the Vendor Landscape.
- Call 2: Conduct contract review.
Guided Implementation 3: Get ready for your EMM implementation
- Call 1: Create a high-level implementation plan.
- Call 2: Discuss roll out of processes and hand over to operations.
Contributors
- JAMF Software
- Phil Martin, IT Director, Montgomery County
- Ranjani Rao, CEO, Boston Technology Corp.
- Sean O’Brien, COO, ConnectMeMore LLC
- Gordon Smith, Client Hardware Engineering & Mobile Team Supervisor, Intermountain Healthcare
- 9 anonymous contributors
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