- You recognize the ability of LLMs to revolutionize user experiences but struggle to design innovative solutions that leverage the technology.
- You don't have a formalized design methodology to integrate LLMs effectively into your solutions. You don’t have a systematic process to analyze LLM-integrated solutions.
- You don’t know how to balance technical innovation with organizational needs, and mismatches have hindered deployments or resulted in failed projects.
Our Advice
Critical Insight
Design solutions with a sociotechnical lens. Consider not only the technology but also the social systems within which the solution will be embedded to maximize its adoption, usefulness, and strategic alignment.
Impact and Result
- Use a human-tech ladder to systematically analyze requirements and constraints at multiple levels of need and align human need and technology outcomes.
- Identify challenges and unknowns during solution development and frame them as learning outcomes that scaffold concepts to be understood, applied, and leveraged for creative innovation.
- Leverage the solution library to understand Info-Tech’s design methodology while also exploring new concepts and ideas for generative AI technology.