Text-Based Customer Support Requirements Traceability Matrix

Author(s): Ben Dickie, Evan Destunis

1 Download

To unlock the full content, please fill out our simple form and receive instant access.

Even if you’re not using a dedicated requirements management suite, you still need a way to trace requirements from inception to closure.

The traceability matrix covers:

Association ID
Technical Assumptions and Needs
Functional Requirement
Status
Architectural Documentation
Software Modules
Test Case Number

View the Complete Blueprint:

Drive Customer Convenience by Enabling Text-Based Customer Support

Your customers love mobile messaging services; leapfrog your competitors by having a strategy to provide first-rate service to them in this explosively popular channel.

Browse all Applications

Text-Based Customer Support Requirements Traceability Matrix

1 Download

Tags

View the Complete Blueprint:

Drive Customer Convenience by Enabling Text-Based Customer Support

Related Content

Title