Text-Based Customer Support Requirements Traceability Matrix

Author(s): Ben Dickie, Evan Destunis

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Even if you’re not using a dedicated requirements management suite, you still need a way to trace requirements from inception to closure.

The traceability matrix covers:

  • Association ID
  • Technical Assumptions and Needs
  • Functional Requirement
  • Status
  • Architectural Documentation
  • Software Modules
  • Test Case Number
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