Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)

Managed File Transfer - Midmarket
Biscom Secure MFT vs Coviant Diplomat Managed File Transfer

Compare Biscom Secure MFT and Coviant Diplomat Managed File Transfer using real user data focused on features, satisfaction, business value, and the vendor relationship.

Compare Biscom Secure MFT, Coviant Diplomat Managed File Transfer

SoftwareReviews captures the most compelling, useful, and detailed end user information on software satisfaction to help evaluate, compare, and ultimately select the best solution for your business. Our head-to-head tool contrasts fourteen aspects of the software and the vendor, allowing you to get into a granular comparison between your potential partners.

Our proprietary evaluation methodology is built on decades of experience helping businesses select software. We surface key elements every prospective buyer should review and understand prior to selecting a software provider. This includes a detailed review of user satisfaction, comparing top features in the category, and, perhaps the most important element, a comprehensive overview of the customer experience, what we measure as the Emotional Footprint.

SoftwareReviews uses multiple data points to measure user satisfaction with their software. The dimensions rated have been chosen as they provide a comprehensive assessment of software performance across multiple aspects of the solution and provide a quick comparison between the platforms.

Use this section to compare high-level metrics to quickly understand what matters most to you and contrast any major gaps between your options.

Likeliness to Recommend

Plan to Renew

Satisfaction that Cost is Fair Relative to Value

Overall Capability Satisfaction

Overall Feature Satisfaction

Satisfaction with your software vendor is more than strong features at a reasonable price. Your relationship with your vendor will have a significant impact on both your short- and long-term satisfaction with the software and your customer experience. We quantify this relationship in the Emotional Footprint.

The information collected illustrates how users view their interactions with their software and their vendor. Compare 27 aspects of the relationship, including which vendors are the most reliable, how they typically deliver against expectations, and which ones are most invested in continuous improvement to create a powerful indicator of overall user sentiment toward the software provider and their products.

Love vs Hate

Importance To Professional Success

Strategy & Innovation

Product Experience

Service Experience

Negotiation & Contract Experience

Conflict Resolution

Relationships & Interactions

There's More. A Lot More.

Log in or Register to compare these products across our entire database of detailed metrics including individual vendor capabilities, detailed feature ratings, and 25 granular ways of looking at the vendor relationship.

Already familiar with the software?

Back to top
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019