Progress WhatsUp Gold vs SolarWinds NPM

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Home > Categories > Network Monitoring - Enterprise > Compare > Progress WhatsUp Gold vs SolarWinds Network Performance Monitor

< Network Monitoring - Enterprise

Compare Progress WhatsUp Gold and SolarWinds Network Performance Monitor using real user data focused on features, satisfaction, business value, and the vendor relationship.

What is Network Monitoring - Enterprise (NM) Software?

Network monitoring software monitors one or more computer network(s) for up-time, transmission speed, quality of service (QoS) and/or failing components and records, documents, and notifies a network administrator (via email, SMS or other alarms) in case of outages or degradation of service. Network monitoring is part of network management.

Common Features

Date compared on November 08, 2024

Progress WhatsUp Gold

Progress Software

7.8

Composite Score

Product Scorecard

15+ pages

136 reviews

SolarWinds Network Performance Monitor

SolarWinds

8.3

Composite Score

Product Scorecard

15+ pages

103 reviews

Compare Progress WhatsUp Gold, SolarWinds Network Performance Monitor

How To Use This Head-to-Head Comparison

SoftwareReviews captures the most compelling, useful, and detailed end user information on software satisfaction to help evaluate, compare, and ultimately select the best solution for your business. Our head-to-head tool contrasts fourteen aspects of the software and the vendor, allowing you to get into a granular comparison between your potential partners.

Our proprietary evaluation methodology is built on decades of experience helping businesses select software. We surface key elements every prospective buyer should review and understand prior to selecting a software provider. This includes a detailed review of user satisfaction, comparing top features in the category, and, perhaps the most important element, a comprehensive overview of the customer experience, what we measure as the Emotional Footprint.

Overall Ratings

SoftwareReviews uses multiple data points to measure user satisfaction with their software. The dimensions rated have been chosen as they provide a comprehensive assessment of software performance across multiple aspects of the solution and provide a quick comparison between the platforms.

Use this section to compare high-level metrics to quickly understand what matters most to you and contrast any major gaps between your options.

Likeliness to Recommend

87%

88%

Plan to Renew

99%

97%

Satisfaction that Cost is Fair Relative to Value

81%

87%

Overall Capability Satisfaction

80%

83%

Overall Feature Satisfaction

83%

86%

Emotional Footprint

Satisfaction with your software vendor is more than strong features at a reasonable price. Your relationship with your vendor will have a significant impact on both your short- and long-term satisfaction with the software and your customer experience. We quantify this relationship in the Emotional Footprint.

The information collected illustrates how users view their interactions with their software and their vendor. Compare 27 aspects of the relationship, including which vendors are the most reliable, how they typically deliver against expectations, and which ones are most invested in continuous improvement to create a powerful indicator of overall user sentiment toward the software provider and their products.

Net Emotional Footprint

+87

Net Emotional Footprint

+89

Love vs Hate

+85

Distribution 88% 9% 3%

+90

Distribution 91% 8% 1%

Importance To Professional Success

+82

Distribution 86% 10% 4%

+89

Distribution 91% 7% 2%

Strategy & Innovation

+86

Distribution 2% 10% 88%

+88

Distribution 2% 8% 90%

Product Experience

+88

Distribution 2% 8% 90%

+92

Distribution 2% 4% 94%

Service Experience

+89

Distribution 2% 7% 91%

+91

Distribution 2% 5% 93%

Negotiation & Contract Experience

+83

Distribution 2% 13% 85%

+81

Distribution 4% 11% 85%

Conflict Resolution

+93

Distribution 1% 5% 94%

+90

Distribution 1% 8% 91%

Relationships & Interactions

+96

Distribution 0% 4% 96%

+97

Distribution 0% 3% 97%

Datapoint Title

88%

Datapoint Title

88%

There's More. A Lot More.

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Progress WhatsUp Gold

Progress Software

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SolarWinds Network Performance Monitor

SolarWinds

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Network Monitoring - Enterprise
Progress WhatsUp Gold vs SolarWinds Network Performance Monitor

What is Network Monitoring - Enterprise (NM) Software?

Common Features

How To Use This Head-to-Head Comparison