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1Password

1Password

Composite Score
9.0 /10
CX Score
9.1 /10
Category
1Password
9.0 /10

What is 1Password?

1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.

Company Details


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Awards & Recognition

1Password won the following awards in the Password Management category

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1Password Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 1Password.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 1Password?

0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Security Protects

Feature Ratings

Average 85

Autosave and Autofill

91

Credential Management

91

AD/LDAP Sync

90

Password Generator

90

Work and Personal

89

Access From Multiple Devices

88

Encryption and Decryption

86

Team Management

86

Dashboard

86

Multi-Factor Authentication (MFA)

86

Vault for Each User

85

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

86

Ease of Implementation

84

Business Value Created

84

Ease of IT Administration

83

Quality of Features

83

Breadth of Features

83

Ease of Data Integration

82

Ease of Customization

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

1Password Reviews

Karine S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

The creation of safe password and fulfill in the login page

What is your favorite aspect of this product?

Copy the password without reveal

What do you dislike most about this product?

The bureaucracy of login through my company voucher

What recommendations would you give to someone considering this product?

Separate better the login type category

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

PETER G.

  • Role: C-Level
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Password manager you can always trust

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

It's works on all devices

What is your favorite aspect of this product?

Touch ID makes it easier to access

What do you dislike most about this product?

Options are limited

What recommendations would you give to someone considering this product?

Good software password manager

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Russell B.

  • Role: C-Level
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

An indispensable tool for my business

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

Stability and security. Zero knowledge encryption.

What is your favorite aspect of this product?

Automatic sync between different devices and OSs - I seamlessly use it for Windows, Mac, and iOS. Zero knowledge encryption - very safe even in the event of breach. OTP generation. Browser add ons make it easy to use. Can be used to securely store and access notes, documents, passwords, and credit card account information.

What do you dislike most about this product?

Literally nothing

What recommendations would you give to someone considering this product?

If you are not using a password manager you are by necessity repeating passwords across multiple websites, and are inherently more vulnerable to a data breach. You must use unique and hard to guess passwords for each set of credentials, and 1Password is the best way to manage these passwords.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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