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1Password

1Password

Composite Score
9.0 /10
CX Score
9.1 /10
Category
1Password
9.0 /10

What is 1Password?

1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.

Company Details


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Awards & Recognition

1Password won the following awards in the Password Management category

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1Password Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 1Password.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 1Password?

0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Security Protects

Feature Ratings

Average 85

Autosave and Autofill

91

Credential Management

91

AD/LDAP Sync

90

Password Generator

90

Work and Personal

89

Access From Multiple Devices

88

Encryption and Decryption

86

Team Management

86

Dashboard

86

Multi-Factor Authentication (MFA)

86

Vault for Each User

85

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

86

Ease of Implementation

84

Business Value Created

84

Ease of IT Administration

83

Quality of Features

83

Breadth of Features

83

Ease of Data Integration

82

Ease of Customization

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

1Password Reviews

Paul C.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Syncs all of our passwords and personal info

Likeliness to Recommend

9 /10

What differentiates 1Password from other similar products?

1Password was really helpful in managing my personal and professional accounts, API keys, software licenses, and so much more. It also makes it easier to share credentials with my team. They offer security and breach check features that assist me a lot.

What is your favorite aspect of this product?

In my perspective, it's the best tool to secure our personal information and passwords so we were able to work more efficiently on important business tasks. I like a lot of things about 1Password picking a single feature is a difficult task, but its simplicity of usage is one of my favorites. Additionally, 1Password works with all of our devices, allowing us to access our passwords from anywhere and at any time.

What do you dislike most about this product?

One of the biggest disadvantages of 1Password is that it is a premium service with an expensive annual cost that some people would find unreasonable. Secondly, when I least expect it, 1Password will occasionally appear. And occasionally, it doesn't appear when I need it.

What recommendations would you give to someone considering this product?

Truly in favor of this platform. I also used it to manage difficult, long, and too many passwords. Everything that 1Password has provided to us was fantastic. There are some features that make it more valuable e.g. integrated two-factor authentication and recovery codes and recovery codes files can be saved easily.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Effective Service

Aliya W.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The most reliable and secure password management

Likeliness to Recommend

9 /10

What differentiates 1Password from other similar products?

Unlike its competitors, 1Password has a simple user interface, is easy to use, and is simple to roll out to end users. It's convenient to have a single solution that I can use across devices and platforms to store and generate unique authentication codes for use with any service that supports two-factor authentication.

What is your favorite aspect of this product?

The best aspect of 1Password is the vaults, or secure storage areas, where I can save all of my sensitive information and share it only with the people I choose. As a bonus, 1Password is cross-platform, meaning I can use it on any device and instantly access my passwords. In addition, 1Password may create a new password for me if I need one.

What do you dislike most about this product?

For me, 1Password has certain limitations. To begin with, the UI may seem complicated and confusing. Second, 1Password isn't compatible with every service online. The price is high compared to other password managers, but the benefits far outweigh the costs. Not sure whether it's the Android version we're using, but 1Password could need some enhancements to its mobile app.

What recommendations would you give to someone considering this product?

I no longer need to change passwords when team members arrive and depart. By facilitating the creation of strong, unique passwords for each online service, 1Password has significantly improved my company's security. I am relieved of the burden of creating and remembering different passwords for each service I use. If you value the safety and convenience of your digital assets, this is an indispensable tool.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

Ramzy J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

An excellent software to keep passwords.

Likeliness to Recommend

8 /10

What differentiates 1Password from other similar products?

The best tool for keeping passwords safe. Nice options that make my day easier. Separate personal and shared vaults from the box. Will handle 2-factor authentication codes for added security. Password generation. Your 1 password account can be set to use hardware keys to log in on new devices to keep it secure with basically 3 different factors required. It's easy to handle each personal account and work account together. Simply customize as you will be able to add custom information fields to any post. Being able to feature multiple websites in one post works when using persistent logins for multiple domains. Able to access all data offline.

What is your favorite aspect of this product?

Every device and platform I own can run 1Password, and the UX is compatible too. The difference between the Windows and macOS interfaces is hard to distinguish with v8. I believe that moving to a standard development framework can pay strong dividends for them. The developer community behind 1Password is advanced and incredibly engaged.

What do you dislike most about this product?

No errors - which can be thought of as: Usually it wasn't clear if I had the latest version of the plug-in on all my browsers, so to be safe I didn't uninstall it. Could reinstall/update if needed.

What recommendations would you give to someone considering this product?

As I said earlier, if you want to share your password securely with your team members, you can feel free to use 1Password. Additionally, this software provides one GB of encrypted storage for everyone. There you can save your confidential files and documents.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Effective Service

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