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1Password

1Password

Composite Score
9.0 /10
CX Score
9.1 /10
Category
1Password
9.0 /10

What is 1Password?

1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.

Company Details


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Awards & Recognition

1Password won the following awards in the Password Management category

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1Password Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 1Password.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 1Password?

0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Security Protects

Feature Ratings

Average 85

Autosave and Autofill

91

Credential Management

91

AD/LDAP Sync

90

Password Generator

90

Work and Personal

89

Access From Multiple Devices

88

Encryption and Decryption

86

Team Management

86

Dashboard

86

Multi-Factor Authentication (MFA)

86

Vault for Each User

85

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

86

Ease of Implementation

84

Business Value Created

84

Ease of IT Administration

83

Quality of Features

83

Breadth of Features

83

Ease of Data Integration

82

Ease of Customization

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

1Password Reviews

Sophia J.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent software to keep passwords.

Likeliness to Recommend

8 /10

What differentiates 1Password from other similar products?

Great tool to keep passwords safe. Nice options that create my day easier. Separate personal and shared vault out of the box. Will handle 2 factor authentication codes for further security. Password generation. May be set to use hardware keys for logins on new devices to keep your 1password account secure with primarily 3 various factors needed. Simple to handle each personal account and work account together. Simply customizable since you’ll be able to add custom information fields to any post. Attainable to feature multiple websites to any post to create it work when constant login is employed for multiple domains. Attainable to access all

What is your favorite aspect of this product?

Every device and platform I own can run 1Password, and also the ux is consistent. The distinction between the Windows and MacOS interface is tough to differentiate with v8. Moving to a standard development framework i believe can pay robust dividends for them. The developer community behind 1Password is top-notch and unbelievably engaging.

What do you dislike most about this product?

No flaws – something a could think of would be like: typically it had been not clear if I had the most recent version of the plugin on all my browsers, thus I could have reinstalled/updated it without the need, to get on the safe side.

What recommendations would you give to someone considering this product?

As I said earlier if you would like to share your password securely along with your team members then in fact you’ll be able to use 1Password boldly. Additionally, this software gives one GB of encrypted storage for all. There you can save your confidential files and documents.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Efficient Service

Samuel-Borris J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

It is the best that keeps all the password safe

Likeliness to Recommend

8 /10

What differentiates 1Password from other similar products?

1Password provides me easy accessibility to all my saved passwords in a way that’s website and app-friendly on my laptop computer and phone. I cannot tell you how much peace of mind I have from knowing my passwords are secure and are evaluated for recent breaches that do happen across the internet. 1Password recently added a replacement client Success Team that is extremely useful and proactive at providing coaching materials, reviewing my needs, and serving to solve a number of our existing use-cases.

What is your favorite aspect of this product?

Vaults are very convenient for organizing shared login credentials for various teams. Usage reports are very useful for measuring adoption. Watchtower notifies us if a corporation email was detected in a breach, although nobody saved their credentials for that website in 1Password. Being an administrator, adding/removing people, recovering accounts, and controlling that staff have access to certain Vaults is extremely easy. I prefer however 1Password designed the recovery method to be safe and secure since I would like to both start and end the process.

What do you dislike most about this product?

The Google Chrome Extension may be a very little funky. I want more experience with it because it generally creates new login certification records for websites I already saved records for if it’s the first time I’m visiting with the extension. However, I feel it had been recently replaced by a more recent version that I have yet to use. Some reports need a better subscription to access.

What recommendations would you give to someone considering this product?

1Password has desktop and mobile-web apps however most admin capabilities are done in the browser app. Conjointly research if their extensions would suit your use-cases.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Caring

Olivia C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Secure platform with low cost plans.

Likeliness to Recommend

9 /10

What differentiates 1Password from other similar products?

It is an effective, secure, easy to use password manager with a wide range of useful and intuitive options, it offers low cost plans, a FREE 14-day trial and syncs with similar third-party apps like Authy, it also has a 2FA authenticator integrated.

What is your favorite aspect of this product?

I like it because it is well designed, easy to use, rich in features, it is secure, it offers low cost plans, it has a very intuitive interface, I also like it because I have had no problems generating new passwords, saving logins and filling in automatically passwords, it is also easy to synchronize with external authentication applications.

What do you dislike most about this product?

I have no negative comments, my experience with Keeper has been transparent.

What recommendations would you give to someone considering this product?

1Password offers intuitive features that make it easy to keep your personal accounts private.

Pros

  • Efficient Service
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

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