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1Password

1Password

Composite Score
9.0 /10
CX Score
9.1 /10
Category
1Password
9.0 /10

What is 1Password?

1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.

Company Details


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Awards & Recognition

1Password won the following awards in the Password Management category

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1Password Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 1Password.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 1Password?

0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Security Protects

Feature Ratings

Average 85

Autosave and Autofill

91

Credential Management

91

AD/LDAP Sync

90

Password Generator

90

Work and Personal

89

Access From Multiple Devices

88

Encryption and Decryption

86

Team Management

86

Dashboard

86

Multi-Factor Authentication (MFA)

86

Vault for Each User

85

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

86

Ease of Implementation

84

Business Value Created

84

Ease of IT Administration

83

Quality of Features

83

Breadth of Features

83

Ease of Data Integration

82

Ease of Customization

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

1Password Reviews

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2022

excellent product, protects sensitive material

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Alan P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Commodity tool but works really well cross devices

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

It integrates well across multiple devices and applications, such as browsers. It can be clunky at times but it's clean

What is your favorite aspect of this product?

Multi device integration and the password generator.

What do you dislike most about this product?

sometimes creates multiple entries and can prompt a little too often

What recommendations would you give to someone considering this product?

It's solid and easy to use. We went for it and are still using it. Policy enforcement needs more development.

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Commodity Features

Mohsin Ali B.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

This is a lifesaving product. A must need product

Likeliness to Recommend

9 /10

What differentiates 1Password from other similar products?

1Password is a must need a product for all organisations as it's one of the safest available in the market. We have been using KeePass before which was an open-source password manager. The difference was we never got a threat of being hacked or even close, we have been secure with password sharing with one another and this product has helped us be productive and open with one another.

What is your favorite aspect of this product?

My favourite aspect of 1password is the password manager, how it generates 2FA codes for all employees who wants to share the passwords for one single main account as such as our Youtube channel is shared by all employees and to make it secure we use 2FA, now we have employees in 50 countries, instead of one person managing all passwords we have used 1Password as our Password manager. It has helped us in many ways and saved us 1000s of hours of struggle that we faced before.

What do you dislike most about this product?

Until now except for the regular updates I have not encountered any problems with 1Password which would put me off from the product.

What recommendations would you give to someone considering this product?

I would highly recommend this product to any business no matter what size your business has this is an essential product and we have wasted many hours on other alternatives but 1Password has been the most secure, easy to use for anyone (Me being a non-technical guy using it within first 20 minutes) and its the most productive "Must have the product" in the market.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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