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1Password

1Password

Composite Score
9.0 /10
CX Score
9.1 /10
Category
1Password
9.0 /10

What is 1Password?

1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.

Company Details


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Awards & Recognition

1Password won the following awards in the Password Management category

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1Password Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 1Password.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 1Password?

0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Security Protects

Feature Ratings

Average 85

Autosave and Autofill

91

Credential Management

91

AD/LDAP Sync

90

Password Generator

90

Work and Personal

89

Access From Multiple Devices

88

Encryption and Decryption

86

Team Management

86

Dashboard

86

Multi-Factor Authentication (MFA)

86

Vault for Each User

85

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

86

Ease of Implementation

84

Business Value Created

84

Ease of IT Administration

83

Quality of Features

83

Breadth of Features

83

Ease of Data Integration

82

Ease of Customization

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

1Password Reviews

Andersen Y.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

THE standard password manager for any company

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

1Passwords UI is just super simple and intuitive.

What is your favorite aspect of this product?

It's integrated into my browser and suggests passwords in a timely manner.

What do you dislike most about this product?

Some of the administrative functionality needs to be carried out in the web app and can't be done in the desktop app.

What recommendations would you give to someone considering this product?

Assess the needs of your employees and the security practices you want to adhere to before making your decision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Charles F.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Life changing password solution for any team

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

Well, the likely most common method for password management likely consists of IT departments simply requiring periodic password changes, which certain criteria for the strength of password. However, that still likely leaves most people storing passwords locally in an excel file or word doc. Plus, many are likely to repeat passwords. It's an exhausting and risky mode of operation. So comparing to those it's really no comparison, 1Password will improve the safety and efficiency in every category. However, in comparing to other providers such as LastPass, it can be almost a toss up. They do offer similar security features and functionality.

What is your favorite aspect of this product?

The browser extension allowing for ease in login with stored passwords and storage of new credentials directly from a website.

What do you dislike most about this product?

As previously mentioned I believe an automatic prompt and/or process to change passwords periodically would be helpful.

What recommendations would you give to someone considering this product?

Do it and never look back. Use it in all of your personal and professional settings. Just don't lose your Secret Key!

Pros

  • Reliable
  • Enables Productivity
  • Security Protects
  • Inspires Innovation

Muhammed A.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

1Password is a very safe, secure and easy to use.

Likeliness to Recommend

8 /10

What differentiates 1Password from other similar products?

the easy of use and the UI perfect experience

What is your favorite aspect of this product?

Browser extensions, it Supports most platforms and browsers even the Dark Web monitoring.

What do you dislike most about this product?

No one-click password updates, Also there is no phone or chat support for lower-level memberships

What recommendations would you give to someone considering this product?

this product is very worthy, Considering how safe is 1Password, even if it does not offer a free version like LastPass, for example, it provides all the must-have features you’ll ever need. And for a company or a family that needs to share permissions.

Pros

  • Reliable
  • Caring
  • Friendly Negotiation
  • Efficient Service

Cons

  • Less Inspiring
  • Vendor's Interest First

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