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1Password

1Password

Composite Score
9.0 /10
CX Score
9.1 /10
Category
1Password
9.0 /10

What is 1Password?

1Password saves all your passwords and encrypts them with your Master Password – which only you know. To sign in to an account, just click or tap to fill your details with 1Password. 1Password Extended Access Management secures user access across every identity, device, application, and location. So you can ensure all passwords are secure, even in unapproved apps, and guide employees toward approved applications.

Company Details


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Awards & Recognition

1Password won the following awards in the Password Management category

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1Password Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on 1Password.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love 1Password?

0% Negative
1% Neutral
99% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Security Protects

Feature Ratings

Average 85

Autosave and Autofill

91

Credential Management

91

AD/LDAP Sync

90

Password Generator

90

Work and Personal

89

Access From Multiple Devices

88

Encryption and Decryption

86

Team Management

86

Dashboard

86

Multi-Factor Authentication (MFA)

86

Vault for Each User

85

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

86

Ease of Implementation

84

Business Value Created

84

Ease of IT Administration

83

Quality of Features

83

Breadth of Features

83

Ease of Data Integration

82

Ease of Customization

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

1Password Reviews

Simon M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Has no breach and is reliable. Fantastic product.

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

No breach yet

What is your favorite aspect of this product?

No breach yet

What do you dislike most about this product?

Not as user friendly

What recommendations would you give to someone considering this product?

Try for a while

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Derek P.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Safe way to store and organize credentials!

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

The only thing unique to 1Password that I know of is the ability to organize credentials into compartments called Vaults. This is essentially the same as assigning users roles and assigning permissions to roles as opposed to every user.

What is your favorite aspect of this product?

I like how easy it is for users to view the same credential for a shared product. This allows us to not have to purchase numerous licenses but rather just one and share that credential amongst users in a safe way.

What do you dislike most about this product?

Any user is able to create a new file. Therefore, this can lead to bloat as there may be 50 files for Stitchdata all because every user has their own credential. Anyone is also able to modify any folder. Therefore I wish there was a better way to restrict users' editing abilities.

What recommendations would you give to someone considering this product?

I would advise everyone to try this product, especially if your company currently doesn't have a password manager. Not having a password manager and putting it on every user to create his or her own password can lead to laziness and compromise security. This also allows users to easily share accounts if getting more seats is costly.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Douglas S.

  • Role: Vendor Management
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Super easy to use, saves a lot of time.

Likeliness to Recommend

10 /10

What differentiates 1Password from other similar products?

It's so easy to use, I'm confident I'll stick with it in the future.

What is your favorite aspect of this product?

It's a very smooth process, very quick to use daily.

What do you dislike most about this product?

Nothing really.

What recommendations would you give to someone considering this product?

1Password is a must if you need to handle multiple different passwords daily.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

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