What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
Up
1
Since last award
95 Plan to Renew
Up
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Performance Enhancing
- Efficient Service
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Screen Share
Audio Controls
Facilitator Functions
Audio Conferencing Call in Bridge
Keyboard Mouse Control
File Transfer
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
GoTo Meeting Reviews
Brittany N.
- Role: Finance
- Industry: Government
- Involvement: End User of Application
Submitted Aug 2020
Excellent and effective web conferencing tool.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting encompasses altered pricing plans, which are allocated at a fair cost estimation. All plans accomodates different number of participants in a single meeting.
What is your favorite aspect of this product?
The way it is easy to deploy GoToMeeting without involving third-party consultants is what I like most. Video and audio calls are seamlessly easy and has eradicated physical meetings.
What do you dislike most about this product?
The vendor has not incorporated offline mode on this web conferencing.
What recommendations would you give to someone considering this product?
Consider the members they would lile to participate in meetings before choosing any GTM plan.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alicia S.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2020
Virtual meetings made easy by GoToMeeting.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting accomodates many participants in meetings and the number increases as we upgrade pricing.
What is your favorite aspect of this product?
I like that GoToMeeting offers HD in video calls. Training is available online and tutorials are all over the web.
What do you dislike most about this product?
GoToMeeting has never disappointed me even on a single day.
What recommendations would you give to someone considering this product?
Choose the pricing well to ensure it will accomodate all the participants in virtual meetings.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kayden C.
- Role: Industry Specific Role
- Industry: Construction
- Involvement: End User of Application
Submitted Aug 2020
GoToMeeting Review
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting accomodates many participants in a single conference across all the plans from professional to premium.
What is your favorite aspect of this product?
Ease of scheduling and joining meetings with just a click.
What do you dislike most about this product?
Lack of offline mode on GoToMeeting is the only issue so far.
What recommendations would you give to someone considering this product?
I would recommend all sorts of agencies to try GoToMeeting for virtual meetings.
Pros
- Trustworthy
- Fair
- Altruistic
- Appreciates Incumbent Status
