What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
Up
1
Since last award
95 Plan to Renew
Up
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Efficient Service
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Screen Share
Audio Controls
Facilitator Functions
Audio Conferencing Call in Bridge
File Transfer
Keyboard Mouse Control
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
GoTo Meeting Reviews
Emma Sophia R.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2020
CONNECTION BEYOND ANY BORDER
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Fortunately, it offers the best video, audio, and wireless display experience to share across different operating systems.
What is your favorite aspect of this product?
Gotomeeting attractive tool to make video calls, calls or communicate via chat with other people effectively and in real time. This is because it offers the possibility to chat personally with any user and, if necessary, add new participants to the conversation. Its rooms can accommodate a large number of users simultaneously and offers different tools that facilitate meeting control. In this way, it is possible to share digital files of any type in real time with the rest of the users, something that allows you to conduct meetings virtually. In addition, it is available for different PC and smartphone operating systems.
What do you dislike most about this product?
Your audio has some drawbacks
What recommendations would you give to someone considering this product?
In general terms, I recommend all people to use Gotomeeting because it allows to make video calls in real time, it has excellent plugins that allow you to directly access the application or simply schedule a meeting and notify other users via email. .
Pros
- Performance Enhancing
- Efficient Service
- Effective Service
- Saves Time
Alex T.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2020
GoToMeeting utilization
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Availability of HDfaces with just one-click. Integrated meeting scheduling while using MS Outlook.
What is your favorite aspect of this product?
Full desktop sharing is what I like most. Ease of joining and recording meetings is another great thing about GoToMeeting.
What do you dislike most about this product?
I can't have any dislike about a tool that eases my daily chores, GoToMeeting has never failed me.
What recommendations would you give to someone considering this product?
Look for other systems as it do not work on windows phone app.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alexandre C.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2020
Easy to use for video conferencing
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
The video quality is high definition. More participant can be show in screen compare to other products.
What is your favorite aspect of this product?
More plugin options. Html easy to run and join meeting. More than 20 participants can be show on screen at the same time.
What do you dislike most about this product?
Unable to play background music or broadcast desktop audio.
What recommendations would you give to someone considering this product?
Gotomeeting is easy to use, training resources are available too. Easy to implement and compatible to most of the devices.
Pros
- Reliable
- Efficient Service
- Inspires Innovation
- Saves Time
