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Palo Alto Cortex XDR Logo Award Winner Product Badge
Palo Alto Cortex XDR Logo Award Winner Product Badge
Palo Alto Networks

Palo Alto Cortex XDR

Composite Score
9.0 /10
CX Score
9.1 /10

What is Palo Alto Cortex XDR?

To stay ahead of fast-moving threats, you need AI-powered endpoint security that continuously learns new attack techniques. Cortex XDR™ offers protection that blocks all malware, exploits and fileless attacks to keep your endpoints safe

Company Details


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Awards & Recognition

Palo Alto Cortex XDR won the following awards in the Extended Detection & Response category

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Palo Alto Cortex XDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Palo Alto Cortex XDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

Up 3
Since last award

96 Plan to Renew

Up 8
Since last award

83 Satisfaction of Cost Relative to Value

Down 3
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
94%
Conflict Resolution:
96%
Strategy & Innovation:
96%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Palo Alto Cortex XDR?

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10% Negative
2% Neutral
88% Positive

Pros

  • Trustworthy
  • Fair
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 90

Vulnerability Management

92

Technology Management

91

Real-Time Threat and Anomaly Detection

91

Threat Intelligence

88

Use of the MITRE ATT&CK Framework

86

Vendor Capability Ratings

Average 84

Ease of IT Administration

87

Availability and Quality of Training

85

Quality of Features

85

Business Value Created

84

Ease of Implementation

84

Ease of Customization

83

Vendor Support

83

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Usability and Intuitiveness

81

Breadth of Features

81

Palo Alto Cortex XDR Reviews

Sachin G.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Powerful Security with Advanced Features

Likeliness to Recommend

6 /10

What differentiates Palo Alto Cortex XDR from other similar products?

Palo Alto Cortex XDR apart is its ability to integrate detection, prevention, and response into a single platform. It uses advanced AI and machine learning to analyze and respond to threats in real time, offering highly accurate and automated security

What is your favorite aspect of this product?

I’d recommend ensuring your team is ready for the initial setup, as it can be quite complex and requires a good understanding of security protocols

What do you dislike most about this product?

What I dislike most about Palo Alto Cortex XDR is the complexity of the initial setup and configuration. It can be overwhelming, especially for teams without dedicated security experts. Additionally, while it offers powerful features

What recommendations would you give to someone considering this product?

My favorite aspect of Palo Alto Cortex XDR is its ability to provide deep, real-time visibility across all environments—endpoints, network, and cloud

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Rahul B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Great solution to move further

Likeliness to Recommend

9 /10

What differentiates Palo Alto Cortex XDR from other similar products?

Threat Intel capability

What is your favorite aspect of this product?

Regular update of features

What do you dislike most about this product?

Product Price

What recommendations would you give to someone considering this product?

Go for the solution

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Effective Service

Rohit K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

Powerful Threat Detection with Deep Visibility

Likeliness to Recommend

8 /10

What differentiates Palo Alto Cortex XDR from other similar products?

Connects data from endpoints, networks, and cloud for full visibility Correlates alerts into clear, actionable incidents Uses AI to detect advanced, hidden threats Reduces false positives and alert fatigue Integrates seamlessly with Palo Alto firewalls for deeper insight

What is your favorite aspect of this product?

My favorite aspect of Cortex XDR is how it correlates alerts into a single, clear story. Instead of overwhelming you with random alerts, it shows you how an attack started, spread, and what it targeted—so you can act quickly and confidently. That kind of clarity is a game-changer for security teams.

What do you dislike most about this product?

What I dislike most about Cortex XDR is that it can be complex to set up and fully integrate, especially in environments that don’t already use Palo Alto products. It has powerful features, but getting the most out of it sometimes requires a steep learning curve and tight integration across your security stack.

What recommendations would you give to someone considering this product?

Ensure strong integration, train your team, start small, and leverage full features for maximum visibility and threat correlation.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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