
What is Palo Alto Cortex XDR?
To stay ahead of fast-moving threats, you need AI-powered endpoint security that continuously learns new attack techniques. Cortex XDR™ offers protection that blocks all malware, exploits and fileless attacks to keep your endpoints safe
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
Up
3
Since last award
96 Plan to Renew
Up
8
Since last award
83 Satisfaction of Cost Relative to Value
Down
3
Since last award
Emotional Footprint Overview
- Product Experience:
- 97%
- Negotiation and Contract:
- 94%
- Conflict Resolution:
- 96%
- Strategy & Innovation:
- 96%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Palo Alto Cortex XDR?
Pros
- Trustworthy
- Fair
- Enables Productivity
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Vulnerability Management
Technology Management
Real-Time Threat and Anomaly Detection
Threat Intelligence
Use of the MITRE ATT&CK Framework
Vendor Capability Ratings
Ease of IT Administration
Availability and Quality of Training
Quality of Features
Business Value Created
Ease of Implementation
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Also Featured in...
Endpoint Protection - Enterprise
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Endpoint Detection & Response
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Threat Intelligence Platform
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Network Detection and Response
Translation missing: en.product_page.ratings.score 7.8
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Palo Alto Cortex XDR Reviews

Mohammed Danish Azim S.
- Role: Finance
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Apr 2025
Great for monitoring
Likeliness to Recommend
What differentiates Palo Alto Cortex XDR from other similar products?
It's network connectivity
What is your favorite aspect of this product?
Monitoring
What do you dislike most about this product?
Slow user interface
What recommendations would you give to someone considering this product?
Need to add faster UI
Pros
- Helps Innovate
- Effective Service
- Altruistic
- Continually Improving Product

John W.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Feb 2025
A fantastic product ,best in the market
Likeliness to Recommend
What differentiates Palo Alto Cortex XDR from other similar products?
Unified Data Integration: Cortex XDR integrates data from multiple sources, including endpoints, networks, and cloud environments, providing comprehensive visibility into security events
What is your favorite aspect of this product?
Unified data integration , how it reports incidents and the endpoint protection aspects.
What do you dislike most about this product?
The antitempering aspect of the product makes it so difficult to remove the agent from endpoints especially without an active license.
What recommendations would you give to someone considering this product?
ICortex is the best security product we currently have in the market and wounld advise anyone to consider it
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Elvin W.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2023
Transparent, focused, relentless, tough but fair
Likeliness to Recommend
What differentiates Palo Alto Cortex XDR from other similar products?
I know if an issue arises, Red Canary will automatically place the device in quarantine, prevent spread of virus, and we can resolve the issue the next business day.
What is your favorite aspect of this product?
The support team is always quick to help. They did an excellent job of onboarding and continues to provide great insights into our environment and threat landscape as a whole.
What do you dislike most about this product?
Would like an interface to be updated. It's little outdated but it does provide the info that I need at a moments glance. Honestly, Red Canary is a great partner and I highly recommend them.
What recommendations would you give to someone considering this product?
The front-facing side of the site is fantastic. It does provide the information that I need at a moments glance. Good product.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features