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Palo Alto Cortex XDR Logo Award Winner Product Badge
Palo Alto Cortex XDR Logo Award Winner Product Badge
Palo Alto Networks

Palo Alto Cortex XDR

Composite Score
9.0 /10
CX Score
9.1 /10

What is Palo Alto Cortex XDR?

To stay ahead of fast-moving threats, you need AI-powered endpoint security that continuously learns new attack techniques. Cortex XDR™ offers protection that blocks all malware, exploits and fileless attacks to keep your endpoints safe

Company Details


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Awards & Recognition

Palo Alto Cortex XDR won the following awards in the Extended Detection & Response category

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Palo Alto Cortex XDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Palo Alto Cortex XDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

Up 3
Since last award

96 Plan to Renew

Up 8
Since last award

83 Satisfaction of Cost Relative to Value

Down 3
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
94%
Conflict Resolution:
96%
Strategy & Innovation:
96%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Palo Alto Cortex XDR?

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10% Negative
2% Neutral
88% Positive

Pros

  • Trustworthy
  • Fair
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 90

Vulnerability Management

92

Technology Management

91

Real-Time Threat and Anomaly Detection

91

Threat Intelligence

88

Use of the MITRE ATT&CK Framework

86

Vendor Capability Ratings

Average 84

Ease of IT Administration

87

Availability and Quality of Training

85

Quality of Features

85

Business Value Created

84

Ease of Implementation

84

Ease of Customization

83

Vendor Support

83

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Usability and Intuitiveness

81

Breadth of Features

81

Palo Alto Cortex XDR Reviews

Mohammed Danish Azim S.

  • Role: Finance
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Great for monitoring

Likeliness to Recommend

5 /10

What differentiates Palo Alto Cortex XDR from other similar products?

It's network connectivity

What is your favorite aspect of this product?

Monitoring

What do you dislike most about this product?

Slow user interface

What recommendations would you give to someone considering this product?

Need to add faster UI

Pros

  • Helps Innovate
  • Effective Service
  • Altruistic
  • Continually Improving Product

John W.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

A fantastic product ,best in the market

Likeliness to Recommend

10 /10

What differentiates Palo Alto Cortex XDR from other similar products?

Unified Data Integration: Cortex XDR integrates data from multiple sources, including endpoints, networks, and cloud environments, providing comprehensive visibility into security events

What is your favorite aspect of this product?

Unified data integration , how it reports incidents and the endpoint protection aspects.

What do you dislike most about this product?

The antitempering aspect of the product makes it so difficult to remove the agent from endpoints especially without an active license.

What recommendations would you give to someone considering this product?

ICortex is the best security product we currently have in the market and wounld advise anyone to consider it

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Elvin W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Transparent, focused, relentless, tough but fair

Likeliness to Recommend

9 /10

What differentiates Palo Alto Cortex XDR from other similar products?

I know if an issue arises, Red Canary will automatically place the device in quarantine, prevent spread of virus, and we can resolve the issue the next business day.

What is your favorite aspect of this product?

The support team is always quick to help. They did an excellent job of onboarding and continues to provide great insights into our environment and threat landscape as a whole.

What do you dislike most about this product?

Would like an interface to be updated. It's little outdated but it does provide the info that I need at a moments glance. Honestly, Red Canary is a great partner and I highly recommend them.

What recommendations would you give to someone considering this product?

The front-facing side of the site is fantastic. It does provide the information that I need at a moments glance. Good product.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

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