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Emburse

Abacus

Composite Score
7.8 /10
CX Score
8.0 /10
Category
Abacus
7.8 /10

What is Abacus?

Abacus is the only real-time expense management solution to reimburse your team, reconcile corporate cards, and automate your expense policy. By eliminating the month-end expense report, Abacus turns submitting and approving expenses into a delightful, collaborative experience. With our mobile app, you'll quickly submit and approve expenses on the go and reimbursements now happen within days. Abacus syncs with your accounting software and auto-matches transactions for hassle-free bookkeeping.

Company Details


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Awards & Recognition

Abacus won the following awards in the Expense Management category

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Abacus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Abacus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Abacus?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Feature Ratings

Average 86

Multi Currency

92

Receipt Image Submission

89

Expense Itemization

88

Travel and Accommodation Booking

88

Optical Character Recognition

87

Desktop Browser Support

87

Expense Detail Tracking

86

Single Sign-On (SSO)

85

Approval Workflow

85

Expense Policy Aware

85

Mobile App or Mobile Browser Support

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Ease of IT Administration

87

Quality of Features

87

Vendor Support

86

Product Strategy and Rate of Improvement

86

Ease of Data Integration

86

Business Value Created

85

Ease of Customization

85

Usability and Intuitiveness

85

Breadth of Features

84

Availability and Quality of Training

82

Abacus Reviews

Andrew F.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

The most effective tool for enterprise

Likeliness to Recommend

9 /10

What differentiates Abacus from other similar products?

The ability to quickly and easily update and manage all of my costs is the main advantage provided by this tool. It is crucial for me to keep track of each spending as the maintenance coordinator, and using this tool's simplicity and assistance to do so is becoming increasingly ideal.

What is your favorite aspect of this product?

I had a great overall experience using this tool. The feature of this platform that appeals to me the most is its user-friendly interface, which enhances the overall user experience. The best part of all is that I can make expenses and automatically register them no matter where I am. With this tool, I have been able to keep control and order of all the expenses of my group and myself without any problems.

What do you dislike most about this product?

The only thing I don't like about this tool is that there are a few minor details that can be improved without having an impact on the performance or usability of the tool, like the design, which could be a little more modern or maybe have a feature that lets users designate certain expenses or records as their most frequently used ones.

What recommendations would you give to someone considering this product?

The ability to organize categories for tracking expenses makes it a great tool that has greatly improved our team's efficiency. The best part is its user-friendly interface. For those who want to work with better expense management, this is the solution that works best for every organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Caring

Randon S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Expense software that's practical for everyday use

Likeliness to Recommend

9 /10

What differentiates Abacus from other similar products?

Whether you have an iPhone or an Android, you may use the Abacus app because it is intuitive. Compared to SAP Concur, which I used at my prior employer, this one is light years ahead. The program works well, and I love that I can submit my reports electronically and be paid in the end. It includes a streamlined, automated system that makes entering expenses and receipts a breeze.

What is your favorite aspect of this product?

The platform's user interface is one of my favorite features since it is intuitive and straightforward. It's a valuable platform since it's user-friendly, beautiful to look at, quick to load receipts, allows you to connect cards, and is generally straightforward. Approving costs was a breeze, and money was sent or reimbursed quickly and easily. I enjoyed the intuitive layout and beautiful design; I appreciated how simple it was to set up.

What do you dislike most about this product?

There were a few moments when the app became stuck, but otherwise, it worked well. When you initially submit the ticket, attaching a lengthy or multi-page receipt might be challenging. There are some more hoops to go through to get this done. The app often freezes on my phone, which is a significant concern.

What recommendations would you give to someone considering this product?

The Abacus app keeps track of my spending in real-time and shows me how much money is left on the card. Fund management between my company and me is now a breeze. I propose Abacus as an excellent expenditure software option for anyone who values ease of use and portability.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

David M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Successful budgeting in real-time

Likeliness to Recommend

9 /10

What differentiates Abacus from other similar products?

The program is excellent since it is automated, making it perfect for business travelers who need to report their expenditures to the firm. Everything about it is simple: setting up, using, and managing the software is a breeze. The reimbursement function is excellent, and the fact that I can control my spending whenever I want is icing on the cake.

What is your favorite aspect of this product?

I enjoy the automated system to reimburse my staff. It also has a pleasant view to examine the progress of the charges, and I appreciate it is faster to use. The most excellent part about this application is that it allows me to make purchases and automatically log them in from any location to keep tabs on my team and my spending with ease.

What do you dislike most about this product?

There isn't a single thing I don't like about this tool. However, there are a few things that developers might enhance, such as the design, which could be a little more up-to-date, or maybe a feature that enables defining particular costs or data as most utilized. It's straightforward and effective software, and I can think of no significant criticisms against it.

What recommendations would you give to someone considering this product?

When traveling, keeping track of your spending in real time is a huge time saver. The money is deposited directly into your bank account, eliminating the need to wait for a check from your employer, which is a significant perk. A little pricey every month but well worth it for the superior organization, monitoring, and control it provides, this program comes highly recommended for anybody looking to manage their budget better.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Effective Service
  • Saves Time

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